No more reports

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

No more reports

L6 Presenter

I have a long time running PA device with quite a few (scehduled) custom reports configured. However since November 2015 I don't have any reports generated; neither custom nor pre-defined. 

 

I thought I might have run out od disk space for reports so I've configured Report Expiration Period (days) to 90 days. But nothing changed, I still have only old reports and no new reports generating. 

 

Any ideas about this?

 

 

5 REPLIES 5

L6 Presenter

Nobody had anything like this?

 

have you tried restarting management server or device server/ rebooting the firewall, ... ?

sounds like something may have gotten stuck

 

have you kept the PAN-OS updates since then or is it still what was running back in 2015 ?

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

Community Team Member

Hi @santonic,

 

I've encountered some similar issues where daily reports stopped being generated.
A reboot solve the problem but just for a short period of time.

 

This was on earlier 7.0.x PAN-OS versions.

 

A lot of debugs were done in root at the time so it might be a good idea to reach out to TAC.

 

Have you tried restarting logrcvr or rebooted the box for that matter ? Are you seeing different results when you try the 'Run Now' option ? Do you see the same thing if you create a brand new report ?

 

Hope it helps.

-K

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

It's PAN-OS 7.0.3 with 491 days uptime 🙂

I'll start with management plane restart. I always thougth it's about disk space so far.

 

Restarting management didn't help.

So as i had to do a reboot  I did an upgrade to 7.1.8 as well and everything is ok now. 

  • 2150 Views
  • 5 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!