no RAID menu in maint mode for 5400

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no RAID menu in maint mode for 5400

L0 Member

Hi all,

I can't find RAID menu in maintenance mode for 5430 appliance.

It definitely was earlier (at lease in 5200 series) so I was able to copy data from old SSD to a new one.

even in the guide there is instruction for this RAID menu option (step 11 in the link below)

https://docs.paloaltonetworks.com/hardware/pa-5400-hardware-reference/service-the-pa-5400-series-har...

What I'm doing wrong or there is no more RAID menu in maint mode for 5400?

 

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Thanks!

 

2 REPLIES 2

Community Team Member

Hi @goldandy ,

 

I see that RAID doesn't pop up when directly going into the MRT. Have you followed steps 1-10 and still see that RAID is not available in the menu? 

 

LIVEcommunity team member
Stay Secure,
Jay
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L0 Member

Hi @JayGolf,

correct, I followed 1-9 steps.

Step 10 is not acceptable in my case that is why I'm tried step 11 without success

 

I did same tasks with 5220 appliances earlier and RAID menu was present in maint. 

It looks like something was changed in 5400HW or 10.2 PANOS, but guides left as is 😞

 

BR

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