09-19-2019 03:19 AM
Good day, dear colleagues! We bought two PA-220 and two PA-220 on-site spares. Total we have 4 firewalls - 2 main and 2 on-site spare. But we installed 1 main device and 1 spare. Could this be a problem in the future? Or from the vendor's side these are 4 identical devices? All firewalls was pre-activated. Thank you for a help!
09-19-2019 05:48 AM
how are the 2 devices being displayed on the support portal?
if the spare is being displayed on the support portal as a -SSO device, you should not be able to activate licences on it, which in turn will cause it to function normally for all regular traffic and app-id, but not for threatprevention, url filtering or wildfire, so you will need to swap that one out
09-19-2019 05:48 AM
how are the 2 devices being displayed on the support portal?
if the spare is being displayed on the support portal as a -SSO device, you should not be able to activate licences on it, which in turn will cause it to function normally for all regular traffic and app-id, but not for threatprevention, url filtering or wildfire, so you will need to swap that one out
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