Outgoing Packet Capture To Tunnel

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Outgoing Packet Capture To Tunnel

L2 Linker

Hi all,

Is it possible to capture the traffic entering a vpn tunnel? Or can you only capture incoming traffic?

Cheers

12 REPLIES 12

L7 Applicator

Hi Agosney.

As per my knowledge, we cannot capture packet which is entering into a vpn tunnel. Also filters in PAN firewall will capture both way traffic  (S to C and C to S)  even though you will configure in one direction.

FYI: There is a way you can externally decrypt ESP packet  and extracts the original pcap ( communication between two end point private subnet) )if you have 1) Pre-shared Key 2) IPsec parameters.

Example:How can I decrypt IKEv1 and/or ESP packets ? - Wireshark Q&A

Thanks

L4 Transporter

Yes, we can capture the traffic entering a Vpn tunnel. But once captured we get to see the ESP packets and not any more details as they are encrypted as informed by Hulk.

We can use the filters and captures per the below doc,

https://live.paloaltonetworks.com/docs/DOC-2542

Thanks

L2 Linker

Thank you for your responses. I have read that document but I am still confused.

We have a tunnel to a 3rd party Cisco which is up and running but the traffic is not being received at the other end. How can I verify that the issue is at their end by confirming the traffic is leaving our end. We can see the incoming requests

Hi Agosney,

Please execute bellow mentioned command, if number of encapsulating bytes are increasing then firewall is sending packets out.

admin@DanPA1(active)> show vpn flow tunnel-id 5 | match bytes

  encap bytes: 55006856

  decap bytes: 45722708

You can find tunnel-ID from command "show vpn ipsec-sa" or "show vpn isa-sa", let me know if have difficulty with this.

Other option is to check Traffic log, if Egress interface is Tunnel interface then Firewall is certainly sending packets out.

Other option is to do flow basics on that particular traffic stream, it will show packet level debug. Which will provide if firewall is dropping any packets.

Packet Capture, Debug Flow-basic and Counter Commands

Regards,

Hardik Dinendra Shah

Hello Agosney,

As per your last update, it's looking like IPSec tunnel is up but traffic is not passing through it.

A. Is traffic failing to pass in both or one direction?

To confirm which direction the traffic is failing, try pinging from a device on one LAN to the Trust interface of the other LAN. Example: 

Using the drawing below, from device 192.168.10.10 ping 192.168.20.10:

Then do the same from a device on the other side of the tunnel; from 192.168.20.20 ping 192.168.10.10.  

VPN-not-passing-traffic.JPG.jpg

B. Is the next-hop for the route the correct tunnel interface?

C. Is there a policy that allows traffic to the zone where the tunnel interface exists?

Could you please verify below mentioned steps as well:

1. Please verify proxy ID's on both ends as SPI value will create on the basis of Proxy ID's. Make sure you have configured "private subnates" where from you are initiating traffics ( source as well as destination).

2. Take flow basic to track the return packet on the firewall.

3. Check the route to confirm that traffic is being pushed to the right tunnel interface.

4. Is there any device in front of CISCO or PAN firewall, which is doing NAT functionality. If so, please enable NAT-T on both end and test it once.

5. Go through the document Site-to-Site IPSec VPN Between Palo Alto Networks Firewall and Cisco Router using VTI Not Passing Tr...  for any clue.

Thanks

Subhankar

L2 Linker

Hi Hshah,

I ran the "show vpn flow tunnel-id" and the packets and bytes were 0 so it looks like the traffic isn't making it out.

Here is a portion of the basic flow with the last 2 lines suggesting an error with proxy ID:

PA Flow Log.JPG.jpg

There is also the following repeating message in syslog:

IKE protocol notification message sent: NO PROPOSAL CHOSEN (14)

Hi Hulk,

I will look into your suggestions.

Cheers

Hi Agosney,

I have a doubt phase-I or Phase-II may be down. If "show vpn flow tunnel-id" has encapsulated packets 0 means packets are not going out.


Please attach complete output for "flow basics" and ""show vpn flow tunnel-id"" along with "show vpn ike-sa"/"show vpn ipsec-sa".


Regards,

Hardik Shah

Hello Agosney,

Could you please confirm whether the IPSec tunnel is UP or not. Because mentioned 2 parameters 1.  NO PROPOSAL CHOSEN  2. Proxy-ID is an essential parameter during tunnel establishment. (" Proposal" for both Phase 1 and 2 , proxy ID for Phase-2 negotiation).

Please apply below  mentioned command and repeat every 10 seconds.

> test vpn ike-sa gateway    XYZ

> test vpn ipsec-sa tunnel    < tunnel name>

Capture the output and share with us.

Thanks

L2 Linker

admin@pa-datacentre1> show vpn ike-sa

phase-1 SAs

GwID/client IP  Peer-Address           Gateway Name           Role Mode Algorithm          Established     Expiration      V  ST Xt Phase2

--------------- ------------           ------------           ---- ---- ---------          -----------     ----------      -  -- -- ------

              1 203.97.206.16          vpn-wellington         Resp Main PSK/DH2/3DES/SHA1 Sep.16 08:47:42 Sep.16 16:47:42 v1 12  2      0

              2 12.34.80.194           vpn-la                 Resp Main PSK/DH2/3DES/SHA1 Sep.16 12:51:35 Sep.16 20:51:35 v1 12  2      0

              3 203.220.19.18          vpn-edge               Init Main PSK/DH2/A256/SHA1 Sep.16 12:48:10 Sep.17 12:48:10 v1 12  3     38

Show IKEv1 IKE SA: Total 3 gateways found. 3 ike sa found.

phase-2 SAs

GwID/client IP  Peer-Address           Gateway Name           Role Algorithm               SPI(in)  SPI(out) MsgID    ST Xt

--------------- ------------           ------------           ---- ---------               -------  -------- -----    -- --

              1 203.97.206.16          vpn-wellington         Init     /tunl/ESP/3DES/SHA1 F0A14ED5 A2096317 6F8F0784  9  1

              2 12.34.80.194           vpn-la                 Init     /tunl/ESP/3DES/SHA1 FED5193F A179D123 DF25CC5E  9  1

              3 203.220.19.18          vpn-edge               Init     /    /   /    /     00000000 00000000 1DBCF6BE  5  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  D20088F4 00A6886E 52C2701E  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  BA4883A9 AFC99F71 1E5B5F53  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  9528665C 685C1AD3 47F57995  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  E279C9BC FFE5BEAA F1A7E1D6  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  CBD93CE9 34C8D1A8 DF0BBF8A  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  EC876237 140A4AD1 D2AA4A52  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  F0D70E27 B6516AC0 2DE56394  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  DAC18371 36E018D2 367D6000  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  8A49D309 56D1A552 6D097D14  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  FE78D28D D82B1B3E 3B803EDE  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  C2BB17F6 21122A80 A4B76EB9  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  9104EB4F 9DD3DA70 3CAC2222  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  C89E5A5A 4ED74F8D 25411B90  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  D64BB885 BB73D709 C0B51D37  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  A35445D9 223D4ADC A3F908C0  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  D5F80223 5B2F4AF4 79DE58F7  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  8126C837 1B364569 509D8648  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  A61C721B B0799B8D 45EFB3D4  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  E150FA69 58CA7D05 03FF6038  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  DE227759 A186021A 5F0AAB12  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  C17A6CCE E06B103E B12F0B76  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  8D179519 E52966D5 0D6EC957  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  9B14A1F7 68E63C13 31A5B050  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  E30BBD4F 2D15F335 ECBC8BAE  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  F668B7EA 3888BBFA 2C2F4E0E  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  DA737ECC 52F1D005 617F21D4  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  99A0CC75 35BFF829 DA6F10A3  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  9FAE763C BB4E170D 7583FDF6  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  CDB669C9 B3EB3AF8 A2E59E69  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  C2859446 250CD66D 2811E1F3  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  8E3CBDDE 3E4FD2BC 4AC2CE32  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  83BFBA70 795B41B1 441F4744  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  87213AB5 3D9F9CAF DCBE8046  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  BD70E616 65DCB18F 9774457B  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  F8C13DD8 24DE5AAF 2651FED9  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  A87D978F 4660AC81 0E4C1D27  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  AAB15287 18408D7F 5F165719  9  1

              3 203.220.19.18          vpn-edge               Init DH2 /tunl/ESP/3DES/MD5  BD5457D5 CF1E1E11 89E932A8  9  1

Show IKEv1 phase2 SA: Total 3 gateways found. 41 ike sa found.

admin@pa-datacentre1> show vpn ipsec-sa

GwID/client IP  TnID Peer-Address           Tunnel(Gateway)                                Algorithm     SPI(in)  SPI(out) life(Sec/KB)

--------------- ---- ------------           ---------------                                ---------     -------  -------- ------------

              1    3 203.97.206.16          tunnel-wellington(vpn-wellington)              ESP/3DES/SHA1 F0A14ED5 A2096317  11684/0

              2    4 12.34.80.194           tunnel-la(vpn-la)                              ESP/3DES/SHA1 FED5193F A179D123  11624/0

              3    7 203.220.19.18          tunnel-edge:melton-1(vpn-edge)                 ESP/3DES/MD5  BD5457D5 CF1E1E11  28464/0

              3    8 203.220.19.18          tunnel-edge:melton-2(vpn-edge)                 ESP/3DES/MD5  AAB15287 18408D7F  28464/0

              3    9 203.220.19.18          tunnel-edge:Auburn-1(vpn-edge)                 ESP/3DES/MD5  A87D978F 4660AC81  28464/0

              3   10 203.220.19.18          tunnel-edge:Auburn-2(vpn-edge)                 ESP/3DES/MD5  F8C13DD8 24DE5AAF  28464/0

              3   11 203.220.19.18          tunnel-edge:Belmont-1(vpn-edge)                ESP/3DES/MD5  BD70E616 65DCB18F  28464/0

              3   12 203.220.19.18          tunnel-edge:Belmont-2(vpn-edge)                ESP/3DES/MD5  87213AB5 3D9F9CAF  28464/0

              3   13 203.220.19.18          tunnel-edge:Bundaberg-1(vpn-edge)              ESP/3DES/MD5  83BFBA70 795B41B1  28464/0

              3   14 203.220.19.18          tunnel-edge:Bundabert-2(vpn-edge)              ESP/3DES/MD5  8E3CBDDE 3E4FD2BC  28464/0

              3   15 203.220.19.18          tunnel-edge:Charlestown-1(vpn-edge)            ESP/3DES/MD5  C2859446 250CD66D  28464/0

              3   16 203.220.19.18          tunnel-edge:Charlestown-2(vpn-edge)            ESP/3DES/MD5  CDB669C9 B3EB3AF8  28464/0

              3   17 203.220.19.18          tunnel-edge:ChrinsidePark-1(vpn-edge)          ESP/3DES/MD5  9FAE763C BB4E170D  28464/0

              3   18 203.220.19.18          tunnel-edge:ChrinsidePark-2(vpn-edge)          ESP/3DES/MD5  99A0CC75 35BFF829  28464/0

              3   19 203.220.19.18          tunnel-edge:Dandenong-1(vpn-edge)              ESP/3DES/MD5  DA737ECC 52F1D005  28464/0

              3   20 203.220.19.18          tunnel-edge:Dandenong-2(vpn-edge)              ESP/3DES/MD5  F668B7EA 3888BBFA  28464/0

              3   21 203.220.19.18          tunnel-edge:Dubbo-1(vpn-edge)                  ESP/3DES/MD5  E30BBD4F 2D15F335  28464/0

              3   22 203.220.19.18          tunnel-edge:Dubbo-2(vpn-edge)                  ESP/3DES/MD5  9B14A1F7 68E63C13  28464/0

              3   23 203.220.19.18          tunnel-edge:Elizabeth-1(vpn-edge)              ESP/3DES/MD5  8D179519 E52966D5  28464/0

              3   24 203.220.19.18          tunnel-edge:Elizabeth-2(vpn-edge)              ESP/3DES/MD5  C17A6CCE E06B103E  28464/0

              3   25 203.220.19.18          tunnel-edge:Epping-1(vpn-edge)                 ESP/3DES/MD5  DE227759 A186021A  28464/0

              3   26 203.220.19.18          tunnel-edge:Epping-2(vpn-edge)                 ESP/3DES/MD5  E150FA69 58CA7D05  28464/0

              3   27 203.220.19.18          tunnel-edge:HarbourTown-1(vpn-edge)            ESP/3DES/MD5  A61C721B B0799B8D  28464/0

              3   28 203.220.19.18          tunnel-edge:HarbourTown-2(vpn-edge)            ESP/3DES/MD5  8126C837 1B364569  28464/0

              3   29 203.220.19.18          tunnel-edge:Maitland-1(vpn-edge)               ESP/3DES/MD5  D5F80223 5B2F4AF4  28464/0

              3   30 203.220.19.18          tunnel-edge:Maitland-2(vpn-edge)               ESP/3DES/MD5  A35445D9 223D4ADC  28464/0

              3   31 203.220.19.18          tunnel-edge:Mandurah-1(vpn-edge)               ESP/3DES/MD5  D64BB885 BB73D709  28464/0

              3   32 203.220.19.18          tunnel-edge:Mandurah-2(vpn-edge)               ESP/3DES/MD5  C89E5A5A 4ED74F8D  28464/0

              3   33 203.220.19.18          tunnel-edge:Redbank-1(vpn-edge)                ESP/3DES/MD5  9104EB4F 9DD3DA70  28464/0

              3   34 203.220.19.18          tunnel-edge:Redbank-2(vpn-edge)                ESP/3DES/MD5  C2BB17F6 21122A80  28464/0

              3   35 203.220.19.18          tunnel-edge:Rhodes-1(vpn-edge)                 ESP/3DES/MD5  FE78D28D D82B1B3E  28464/0

              3   36 203.220.19.18          tunnel-edge:Rhodes-2(vpn-edge)                 ESP/3DES/MD5  8A49D309 56D1A552  28464/0

              3   37 203.220.19.18          tunnel-edge:RouseHill-1(vpn-edge)              ESP/3DES/MD5  DAC18371 36E018D2  28464/0

              3   38 203.220.19.18          tunnel-edge:RouseHill-2(vpn-edge)              ESP/3DES/MD5  F0D70E27 B6516AC0  28464/0

              3   39 203.220.19.18          tunnel-edge:Sunbury-1(vpn-edge)                ESP/3DES/MD5  EC876237 140A4AD1  28464/0

              3   40 203.220.19.18          tunnel-edge:Sunbury-2(vpn-edge)                ESP/3DES/MD5  CBD93CE9 34C8D1A8  28464/0

              3   41 203.220.19.18          tunnel-edge:Townsville-1(vpn-edge)             ESP/3DES/MD5  E279C9BC FFE5BEAA  28464/0

              3   42 203.220.19.18          tunnel-edge:Townsville-2(vpn-edge)             ESP/3DES/MD5  9528665C 685C1AD3  28464/0

              3   45 203.220.19.18          tunnel-edge:WestLakes-1(vpn-edge)              ESP/3DES/MD5  BA4883A9 AFC99F71  28464/0

              3   46 203.220.19.18          tunnel-edge:WestLakes-2(vpn-edge)              ESP/3DES/MD5  D20088F4 00A6886E  28464/0

Show IPSec SA: Total 42 tunnels found. 40 ipsec sa found.

admin@pa-datacentre1> show vpn flow tunnel-id 7

tunnel  tunnel-edge:melton-1

        id:                     7

        type:                   IPSec

        gateway id:             3

        local ip:               202.59.229.114

        peer ip:                203.220.19.18

        inner interface:        tunnel.5

        outer interface:        ethernet1/2

        state:                  active

        session:                227770

        tunnel mtu:             1436

        lifetime remain:        28261 sec

        latest rekey:           539 seconds ago

        monitor:                off

        monitor packets seen:   0

        monitor packets reply:  0

        en/decap context:       282

        local spi:              BD5457D5

        remote spi:             CF1E1E11

        key type:               auto key

        protocol:               ESP

        auth algorithm:         MD5

        enc  algorithm:         3DES

        proxy-id local ip:      10.103.40.0/24

        proxy-id remote ip:     10.99.100.0/24

        proxy-id protocol:      0

        proxy-id local port:    0

        proxy-id remote port:   0

        anti replay check:      yes

        copy tos:               no

        authentication errors:  0

        decryption errors:      0

        inner packet warnings:  0

        replay packets:         0

        packets received

          when lifetime expired:0

          when lifesize expired:0

        sending sequence:       0

        receive sequence:       537

        encap packets:          0

        decap packets:          23064

        encap bytes:            0

        decap bytes:            2398608

        key acquire requests:   0

== Sep 16 13:00:06 ==

Packet received at ingress stage

Packet info: len 98 port 4 interface 260 vsys 1

  wqe index 229004 packet 0x0x8000000038fdc8c6

Packet decoded dump:

L2:     00:1b:90:34:e9:5b->00:1b:17:ac:04:11, type 0x0800

IP:     10.99.100.104->10.103.40.2, protocol 1

        version 4, ihl 5, tos 0x00, len 84,

        id 0, frag_off 0x4000, ttl 64, checksum 39285

ICMP:   type 8, code 0, checksum 43635, id 19539, seq 4114

Tunnel inbound. Protocol is ICMP, intercept it

Flow lookup, key word0 0x4c531012000a0100 word1 0

No active flow found, enqueue to create session

== Sep 16 13:00:06 ==

Packet received at slowpath stage

Packet info: len 98 port 4 interface 260 vsys 1

  wqe index 229004 packet 0x0x8000000038fdc8c6

Packet decoded dump:

L2:     00:1b:90:34:e9:5b->00:1b:17:ac:04:11, type 0x0800

IP:     10.99.100.104->10.103.40.2, protocol 1

        version 4, ihl 5, tos 0x00, len 84,

        id 0, frag_off 0x4000, ttl 64, checksum 39285

ICMP:   type 8, code 0, checksum 43635, id 19539, seq 4114

Session setup: vsys 1

PBF lookup (vsys 1) with application ping

Session setup: ingress interface tunnel.5 egress interface ethernet1/3 (zone 1)

Policy lookup, matched rule index 5

DoS policy lookup, no rule matched, let pkt go

DP0 is selected to process this session.

Allocated new session 210695.

Created session, enqueue to install

== Sep 16 13:00:06 ==

Packet received at fastpath stage

Packet info: len 98 port 4 interface 260 vsys 1

  wqe index 229004 packet 0x0x8000000038fdc8c6

Packet decoded dump:

L2:     00:1b:90:34:e9:5b->00:1b:17:ac:04:11, type 0x0800

IP:     10.99.100.104->10.103.40.2, protocol 1

        version 4, ihl 5, tos 0x00, len 84,

        id 0, frag_off 0x4000, ttl 64, checksum 39285

ICMP:   type 8, code 0, checksum 43635, id 19539, seq 4114

Flow fastpath, session 210695

== Sep 16 13:00:06 ==

Packet received at forwarding stage

Packet info: len 98 port 4 interface 260 vsys 1

  wqe index 229143 packet 0x0x8000000038fdc8c6

Packet decoded dump:

L2:     00:1b:90:34:e9:5b->00:1b:17:ac:04:11, type 0x0800

IP:     10.99.100.104->10.103.40.2, protocol 1

        version 4, ihl 5, tos 0x00, len 84,

        id 0, frag_off 0x4000, ttl 64, checksum 39285

ICMP:   type 8, code 0, checksum 43635, id 19539, seq 4114

Forwarding lookup, ingress interface 260

L3 mode, virtual-router 2

Route lookup in virtual-router 2, IP 10.103.40.2

Route found, interface ethernet1/3, zone 1, nexthop 10.200.200.254

Resolve ARP for IP 10.200.200.254 on interface ethernet1/3

ARP entry found on interface 18

Transmit packet on port 18

== Sep 16 13:00:06 ==

Packet received at fastpath stage

Packet info: len 98 port 18 interface 18 vsys 1

  wqe index 229143 packet 0x0x8000000038f2e8d6

Packet decoded dump:

L2:     00:07:0e:55:8a:01->00:1b:17:ac:04:12, type 0x0800

IP:     10.103.40.2->10.99.100.104, protocol 1

        version 4, ihl 5, tos 0x00, len 84,

        id 38968, frag_off 0x0000, ttl 61, checksum 17469

ICMP:   type 0, code 0, checksum 45683, id 19539, seq 4114

Flow fastpath, session 210695

== Sep 16 13:00:06 ==

Packet received at forwarding stage

Packet info: len 98 port 18 interface 18 vsys 1

  wqe index 229143 packet 0x0x8000000038f2e8d6

Packet decoded dump:

L2:     00:07:0e:55:8a:01->00:1b:17:ac:04:12, type 0x0800

IP:     10.103.40.2->10.99.100.104, protocol 1

        version 4, ihl 5, tos 0x00, len 84,

        id 38968, frag_off 0x0000, ttl 61, checksum 17469

ICMP:   type 0, code 0, checksum 45683, id 19539, seq 4114

Forwarding lookup, ingress interface 18

L3 mode, virtual-router 2

Route lookup in virtual-router 2, IP 10.99.100.104

Route found, interface tunnel.5, zone 10

Packet enters tunnel encap stage, tunnel interface tunnel.5

Resolving tunnels in multi-tunnel case for ifp:tunnel.5

Resolved tunnel 43 via IPSec proxy ID match

Tunnel 43 not active, to activate tunnel

admin@pa-datacentre1> test vpn ike-sa gateway

  vpn-edge         vpn-edge

  vpn-la           vpn-la

  vpn-wellington   vpn-wellington

  <value>          test for given IKE gateway

admin@pa-datacentre1> test vpn ike-sa gateway

  vpn-edge         vpn-edge

  vpn-la           vpn-la

  vpn-wellington   vpn-wellington

  <value>          test for given IKE gateway

admin@pa-datacentre1> test vpn ike-sa gateway vpn-edge

Initiate IKE SA: Total 1 gateways found. 1 ike sa found.

admin@pa-datacentre1> test vpn ipsec-sa tunnel

  tunnel-edge         tunnel-edge

  tunnel-la           tunnel-la

  tunnel-wellington   tunnel-wellington

  <value>             test for given VPN tunnel

admin@pa-datacentre1> test vpn ipsec-sa tunnel tunnel-edge

Initiate IPSec SA: Total 40 tunnels found. 40 ipsec sa found.

Hello,

It will be better to open a case with PAN support and share the case ID here. We will discuss this issue more in details and ensure that everything is running smoothly at your site, and, minimize any business impact, the problem caused.

Thanks

Case id: 00161202

Thanks for your update. The return packet has been received by the firewall but unfortunately getting dropped due to error " no active tunnel found".

Packet enters tunnel encap stage, tunnel interface tunnel.x

Resolving tunnels in multi-tunnel case for ifp:tunnel.x

Resolved tunnel AB via IPSec proxy ID match

Tunnel AB not active, to activate tunnel >>>>>>>>>>>>>>>> point of failure.

Looking like a bug in a previous version, I have updated the same information into the case as well.

Please upload the tech-support file for further analysis.

Thanks

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