PA 220 ALM Red light

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PA 220 ALM Red light

L2 Linker

Hi Guys,

 

I'm a newbie on PA still studying. I got a question, we are seeing a red light on ALM on our PA 220.

I did some research and it was about threat and application updates. I did check our licenses and expiration is on DEC 2023.

As per our Local IT the network is stable.

 

 

weezy_0-1687764757825.png

 

3 accepted solutions

Accepted Solutions

L4 Transporter

Hi there,

From the docs:

seb_rupik_0-1687768675364.png

(Interpret the LEDs on a PA-220 Firewall (paloaltonetworks.com))

 

...I would check the Monitor -> System logs. Also from the CLI try the command:

show system environmentals

 

cheers,

Seb.

View solution in original post

Community Team Member

Hi @weezy ,

 

Also mentioned in your previous post.  The ALM led is an indication of a hardware component failure:

https://docs.paloaltonetworks.com/hardware/pa-220-hardware-reference/service-the-pa-220-firewall-har...

 

I'd suggest reaching out to TAC to see if an RMA is needed.

 

Kind regards,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

View solution in original post

Hi Guys,

 

per my colleague they are on the process of renewing the License 

View solution in original post

3 REPLIES 3

L4 Transporter

Hi there,

From the docs:

seb_rupik_0-1687768675364.png

(Interpret the LEDs on a PA-220 Firewall (paloaltonetworks.com))

 

...I would check the Monitor -> System logs. Also from the CLI try the command:

show system environmentals

 

cheers,

Seb.

Community Team Member

Hi @weezy ,

 

Also mentioned in your previous post.  The ALM led is an indication of a hardware component failure:

https://docs.paloaltonetworks.com/hardware/pa-220-hardware-reference/service-the-pa-220-firewall-har...

 

I'd suggest reaching out to TAC to see if an RMA is needed.

 

Kind regards,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Hi Guys,

 

per my colleague they are on the process of renewing the License 

  • 3 accepted solutions
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