PA 500 stop sending reports automatically by email

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licenselu
L4 Transporter

PA 500 stop sending reports automatically by email

Hello,

 

After upgrading two cluster of PA500 to 7.0.1, customized reports cannot be sent automatically using email.

Using the 'Test send email' is working so it's not an issue with the config. The device stop sending the reports after 18 days...

 

Regards,

 

HA

cpainchaud
L4 Transporter

7.0.2 is out and anyway you should ask TAC/Partner support to file a case.

nwetech
L1 Bithead

I had the same issue and TAC said the fix for now is to reboot the firewall.  They list it as addressed in an upcoming release.

licenselu
L4 Transporter

Hello,

 

In fact, the customer reboots the firewall and it's working fine now.

Any bug ID and time resolution ???

 

Regards,

 

HA

licenselu
L4 Transporter

Hi all,

 

Does anybody knowns if it's solved in PANOS 7.0.3 ??

 

Regards,

 

HA

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