PA-VM 10.0.4 Deployment

[luisvaldez1564]

Hello all,

I requested for a PA-VM evaluation license using 10.0.4, tried using VMware Workstation import the .OVA using 6Gb RAM and 4 cores, everything looks fine, until it gets a management IP a few seconds later says "Broadcast message from root" and "The system is going down for system halt NOW" stops PAN Software and shutdown virtual machine.

I tried on another PC but got same results

This not happen with any other unlicensed version, just with a license software

Anyone has experienced same issue and how to fix it please!

[JamieBriscoe]

I have the same issue. Can't figure out what's the deal.

[Y-alwaysMe]

Only time I seen a vm unable to boot up successfully is when the ethernet in .vmx conf file was wrong.

see https://live.paloaltonetworks.com/t5/general-topics/palo-alto-lab-in-vmware-workstation/td-p/78816

Vsys_remo answer and please set your management in either bridged or natted.

It could also be corrupt image

[luisvaldez1564]

I just checked and everything its fine, also i captured traffic using Wireshark and see PA-VM talking succesfully with PanDB to gather information

[MichalPardo]

Hi. I see the same issue on a Palo Alto VM. The VM was perfectly functioning around a week ago however, for a few days it won't work. I am running VM in a KVM and after the short boot, I see a message that VM will be shut down. I have re-installed the VM on different platforms, such as KVM, VMware and EVE-NG. The message is all the same. There is an article about this issue for version 9.1. I am using 10.0.4

https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-release-notes/pan-os-9-1-release-information/kno...

Looks like some kind of kernel type settings.

Would there be a solution to that issue?

[luisvaldez1564]

Your 10.0.4 image has a licence? 

If so... You think i can have it?

I need one yo practice security profiles and url filtering

[ClaytonMatt]

I am also having this problem. I tried 2 completely separate environments. Both running VMware 6.7 ESXi. Does anyone have a hash for the OVA perhaps?

[Braulio.Pineda]

I'm experiencing the same issue. One month ago was all fine, today I tried to bootup the PA-VM on my Eve-ng environment and suddenly It's shutting itself down.

[verg61]

I'm experiencing the same issue too, any solution?

[JamieBriscoe]

I had to contact Palo and download from their website. The one they emailed
was corrupt.

[verg61]

Hi @JamieBriscoe 

How did you contact them? I can't find any email to contact.
After log-in, VM is getting down after 1-2 minutes.

Thanks

[verg61]

Hi Palo Alto Support team,

Please someone help me to resolve the issue.

Thanks

[verg61 · Accepted solution]

Ok, Found the solution and it works for me:

1- Disable the time on the Vmware

2- Go to VM host directory and add below lines to the vmx file, to completely disable the time sync

      time.synchronize.continue = "FALSE"
      time.synchronize.restore = "FALSE"
      time.synchronize.resume.disk = "FALSE"
      time.synchronize.shrink = "FALSE"
      time.synchronize.tools.startup = "FALSE"

3- Start the VM from : Power -> Power on to Firmware

4- from BIOS, change date to 01/01/2021

5- Save and Exit from BIOS

6- VM will come up and will not power off anymore, you can set NTP on the PA VM to have the correct time.

7- If you shutdown the VM and want to restart it again, repeat from step 3. 

Cheers,

[luisvaldez1564]

This works well for me!!

Thank you very much!

[ClaytonMatt]

This workaround did not work for me.