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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! 5450 HSCI A and B

Why HSCI-A and HSCI-B are not numbered in the config (HA communication tab) like HA1-a and HA1-b ??? any clues???? Also what is dedicated-ha2 (Dedicated HA2 interface) vs hsci (High Speed Chassis Interconnect (HSCI) dedicated for HA2 and HA3 interfaces) Thanks

PA-440 demo unit

I got a demo PA-440 and When I try to register it ask for sales order to start a customer support portal Is there special registering for PA-440 demo unit

Resolved! PA-220 Lab License

Hi everyone, This is likely a long shot, but let's see. I have a PA-220 from an old client which I am wondering whether I can get a lab license for. I would like to use it for my PCNSE studies. Is it possible to acquire lab license for it? Is it as simple as just purchasing subscriptions from a reseller? If so, any recommendations where I ca...

Help - have a firewall issue - it's down and I cannot open a case.

The management port on my 1420 FW will not connect to our core switch. This went down last night. I have tried to log a case, the device serial number shows up but there is not place to select it when trying to open a case. Is there a Support Phone number that I can call? I have looked every where. Thank you

BRasicot by • L0 Member
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  • 1 replies
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Unable to authenticate through Global Protect

I m currently unable to authenticate through Global Protect. I’ve looked at the config which looks correct and I can’t see anything obvious in the logs. Are you able to assist? I’ve paste the logs below. 2019-09-16 14:03:19.305 +1000 debug: _get_auth_prof_detail(pan_auth_util.c:1068): non-admin user thru Global Protect "[email protected]...

Panopto Still Available ?

Previously I will go below link to find any latest training video update in this link but my team and me also cannot login to below link anymore. This website is already not available or not available for partner anymore ? https://paloaltonetworks.hosted.panopto.com/Panopto/Pages/Sessions/List.aspx#folderID="fd91d55c-aad0-401d-9a1f-ae5301585c74"

JiaXiang by • L4 Transporter
  • 2312 Views
  • 4 replies
  • 0 Likes

Inbound NAT using IPV6 to ipv4

Hi Team, We want to use ipv6 on untrust interface and server has belong to DMZ zone with ipv4 address, before we have published my server over internet using only ipv4 to ipv4 Now i have query that-1) what steps we have to prefer to achieve inbound NAT from ipv6 to ipv4.2) If i will configure ipv6 on untrust interface should we establish global...

Join the Fuel User Spark Event on March 19: Dealing with Threats !

Join us at the Fuel User Group Spark Event on March 19! Get ready to ignite your cybersecurity knowledge and connect with industry experts at our upcoming Spark event hosted by the Fuel User Group. Whether you're a seasoned professional or just starting your journey in cybersecurity, this event is designed to spark inspiration, innovation, and...

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kiwi by • Community Team Member
  • 3619 Views
  • 5 replies
  • 3 Likes

Security policy matches traffic, but custom URL category doesn't work

Hello, We're running VM appliance with PAN-OS 10.1.4I've created custom URL category matching several wcard domain names, that we want to whitelist for only some LDAP users and added security policy placing it above internet access policy for all users (where URL filtering profile is applied to block URLs by predefined categories). We're decrypt...

Flang3r by • L2 Linker
  • 17357 Views
  • 8 replies
  • 0 Likes

HA A/P: BGP routes synchronzation

Hi all, I have a doubt regarding the synchronization of BGP routes learnt by the active firewall.Reviewing the BGP route informationin in the active node with the following commands:> show routing protocol bgp loc-rib> show routing protocol bgp rib-out BGP seems is working fine in the active firewall, as the firewall has routes in his loc-...

Resolved! Best way of doing user-ID mapping? WMI, Winrm-http? There is also Kerberos and NTLM?

Hi, new to PA here. We just got the firewall and I'm trying to figure out what is the best way to set up User-ID mapping. I don't want to install any agents on the domain controllers and the goal is users can access Internet as long as they log into their computers with their Windows credentials, no other login required. From the User-ID screen,...

Certain TCP traffic not showing at the Azure Palo firewalls.

Certain TCP traffic not showing at the Azure Palo firewalls. There are tcp traffic from on-prem to Azure test subnet vm. The connection path is as below: on-prem user laptop -> onprem palo fw -> express route ->Azure Palo fw -> test vm. There is no NSG on any of the interfaces at Azure side. The RDP traffic from the on-prem user lapt...

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