Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Palo Alto CSP Down

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Palo Alto CSP Down

L4 Transporter

I go to support.paloaltonetworks.com I can access to the case I open but I cannot access to the case or open new case. It stuck in loading .

I tried with multiples browser and internet line also same issue. My colleagues have the same issue also

JiaXiang_0-1680666200580.png

 

1 accepted solution

Accepted Solutions

Community Team Member

Hi @JiaXiang ,

 

I am unable to access specific cases as well. I've reached out to an internal channel to see what is going on. I will let you know once I am able to view cases as well. 

 

Thanks for your patience!

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

View solution in original post

3 REPLIES 3

Community Team Member

Hi @JiaXiang ,

 

I am unable to access specific cases as well. I've reached out to an internal channel to see what is going on. I will let you know once I am able to view cases as well. 

 

Thanks for your patience!

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Community Team Member

Hi @JiaXiang ,

 

Are you still experiencing issues accessing cases? 

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Hi Jay, 

No the issue resolved. I can access to CSP without any issue now.

Thank You 

  • 1 accepted solution
  • 1627 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!