PAN GPA Service issue error - return error code = 10061.

[fatboy1607]

PAN GPA is giving error , checking service on PC it reports stopped when I try to connect through agent.

Tried to uninstall and install again , did not help.

anyone faced same issue ?

T14992) 04/17/20 08:50:44:186 Debug( 692): CAC, name is DigitalMediaDevices

(T14992) 04/17/20 08:50:47:523 Info ( 246): InitWinConnection ...

(T14992) 04/17/20 08:50:47:523 Info ( 256): Connecting to Pan MS Service end

(T14992) 04/17/20 08:50:48:524 Debug( 268): CPanSocket::onConnect - return error code = 10061.

(T14992) 04/17/20 08:50:52:528 Info ( 246): InitWinConnection ...

(T14992) 04/17/20 08:50:52:528 Info ( 256): Connecting to Pan MS Service end

(T14992) 04/17/20 08:50:53:536 Debug( 268): CPanSocket::onConnect - return error code = 10061.

[kiwi]

Hi @fatboy1607 ,

Did you search the forum ? It seems this issue was seen before.  Maybe you're experiencing the same thing :

Globalprotect-PanGPS-service 

GlobalProtect-Connection-Problems 

Hope this helps,

-Kiwi.

[fatboy1607]

thanks kiwi.

following KB fixed my issue,

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClEYCA0