Panorama: PDF export full of HTML code

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L4 Transporter

Panorama: PDF export full of HTML code

Update 2:  This is almost completely fixed in 8.1.16, with only one column showing [object Object] instead of a value.  See this post for details.

 

Update 1:  This is still not fixed in 8.1.12, although the issue is slightly different.  See this post for details.

 

Panorama 8.1.10 (running in VMWare ESXi 6.5 if that makes a difference)

 

All PDF and CSV exports of Security Policies, NAT Policies, etc are useless.  All the headings and names are shown correctly, but everything in the cells themselves are just HTML code and JavaScript code.  See attached image.

 

Anyone else seeing this?  Anyone have a version with a working PDF/CSV export for Policies?PDF-export-NAT-Policies.png

Cyber Elite

Hello there.

 

I have seen this in different versions.  One customer stated it worked for him in 8.1.7, so maybe a downgrade is needed.

 

I tried with my 9.0.1 and it worked fine, and then at 9.0.4 it stopped working.

I tested again in 9.0.5 and it is working again. 

 

So, I conclude you may have an anomaly.

 

So, you can upgrade/downgrade.

 

 

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Cyber Elite

Looks like this bug was introduced in 8.1.10. In 8.1.9-h4 everything was working fine. In 8.1.11 the issue also exist...

Cyber Elite

I opened a case to ask when the fix will be ready.

Case 01305082 if someone wants to reference on.

L1 Bithead

I opened a case and was informed from our account SE the fix for this in PAN OS 8.1 is set to be included in the version release 8.1.13

Here's the note from my TAC engineer on the case, "The issue that you are facing is due to PAN-126534 which is fixed in 8.1.13/9.0.7."

 

Vincent Abrahamson - UW-Madison CyberSecurity Analyst
ACE PanOS 8.1
L4 Transporter

Awesome!  Thanks for the info everyone.  I guess we'll be watching for the 8.1.13 release, then.

Cyber Elite

In my case I received the information that PAN-126534 will be fixed in 8.1.12 (not 8.1.13) which will be released in mid december. In PAN-OS 9.0.5 it is already fixed.

L4 Transporter

Now running Panorama 8.1.12.  The export to CSV and PDF shows proper text now instead of HTML/Javascript code.

 

However, the export is essentially useless as it doesn't show Address Object names, it just shows:  [object Object]

 

Can't really do a print-out of the Security/NAT Policies to audit them on paper if every rule is essentially unreadable.

 

I've attached a sample of the NAT Policy export to PDF (the CSV looks the same). The first 9 columns are readable with Address Object names shown.  Every column after that just shows [object Object].

nat-policy-pdf-export.png

 

I've opened a support case for this, as it's now 3 versions later and still not fixed.

L4 Transporter

TAC has reproduced the issue and passed it along to Engineering to devise a fix.

L0 Member

I am on 9.0.4 and this issue still persists.

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