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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Customer Support Portal 2FA Disable

In trying to improve the security of our access to CSP, I enabled 2FA at an account level. In testing, it was not as configurable as I wanted, so I disabled it for the account. In attempting to disable it for my own account (as required after enable/disable for the account), my profile change is not saved. I will get the "changes saved" messa...

cdwing by • L1 Bithead
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Resolved! How to clear global protect previous users

I configure global protect users in address about 1000 for future plan.but users is only about 200.when gp users connect, it cannot get old IP address. Get new IP address.How can I clear previous users and IP address.

zayyar by • L0 Member
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Minemeld Gridmeld Cisco ISE integration

Hi, recently we configured Minemeld with Gridmeld to fetch SGT-IP bindings from Cisco ISE over RestAPI (PxGrid). Minemeld is pushing the SGT-IP Bindings correctly into the dynamic object groups. However, we noticed the IP to tag bindings are sometimes missing from the Palo Alto (checked with "show object registered-IP all") and 1 minute later ad...

Isssue with EDL updates

We have already configured the EDL feature in Palo Alto but the following behavior of Palo Alto has been observed while accessing the digital App and digital.com from the internet using 03 different blacklisted public IPs by Spamhaus (which is also used by Palo Alto). Two of them are allowed while one IP is blocked, while the Palo Alto Spamhaus ...

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panwdbl request

I have few Public IP which is blacklisted by there respective publishers, but it's not listed to panwdbl.appspot.com list. How I can send a request for updating the those IPs

PAN-ENT-PLAT-ESA-TT-1YR

Hello Dear All, Can you provide me with specification documents for these part numbers:PAN-ENT-PLAT-ESA-TT-1YR, PAN-ENT-PLAT-ESA-TT-3YR, PAN-ENT-PLAT-ESA-TT-5YR?Appreciate your fast responseThanksAhmed Sabry

AAhmed by • L1 Bithead
  • 5757 Views
  • 6 replies
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Resolved! strange problem only with a full tunnel on one gateway

I have two gateways where users are predominantly using split-tunnels. When I connect to Gateway A with a full tunnel, I can load public webpages and intranet sites. When I connect to Gateway B with a full tunnel, I cannot load public webpages like cnn.com, traffic logs show application incomplete to untrust zone, and traffic to the trust zone ...

New VM-100 deployment, cannot ping or tracert to external websites

Just setup a new VM-100 device in Azure. SSL decryption and security policies are in place. My test client PC can browse the web, and all of the policies seem to work. However, I cannot ping or tracert to any public website (e.g., www.apple.com). The DNS resolution works, I see that the ping traffic is allowed in the monitor tab, and I disabled ...

HA failover between two geo-separated firewall

We are going to configure Active-Passive HA for PA3250. Primary and secondary device both at different locations , distance - 25 Kilometer.Location A ( Primary FW) --- L2 switch -------------P2P link 60 Mbps-------------------------L2 Switch -------Location B ( Secondary FW)For above scenario , can we use common P2P link for HA1 and HA2 ? We wil...

Deepak_K by • L3 Networker
  • 4766 Views
  • 1 replies
  • 0 Likes

PAN 3220 fail without Backup

Dear,I have a PAN 3220 that has failed and I have not been able to back up to put another PAN 3220 that I have as a spare, which they recommend ? Swap the Disk ???

Wildfire cloud registration attempts without license

Hi,I am having an issue with PA-220 appliances attempting to contact wildfire cloud. They do not have Wildfire license, but are attempting to register at wildfire.paloaltonetworks.com. The issue is that the firewalls are attempting to set up this connection and generating a lot of unnecessary traffic. How can i stop the firewalls from attempting...

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jonasa by • L0 Member
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  • 2 replies
  • 0 Likes

Help allowing .dll files for VPN users

Hi, Like everyone, we have a lot of folks working from home. We use a CRM system called Ajeera, and in order to load up the various modules, the client system downloads an app from the server, which includes a .dll file. In the office, it works just fine, over VPN the .dll file is blocked. (It's a "ClickOnce" app, which is a new term to me, but ...

Resolved! Internet Outage Occurs After Migration - All Packets Aging-out

Hi, I am working on a Palo Alto Networks Firewall migration project. I exported and imported the configuration with a few errors that I fixed and when migrating from the old to the new PA-3220 firewalls. All internal communications wtih LDAP and other servers are working and the routing protocols are coming up internally and externally. I can al...

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