07-03-2020 06:17 AM
Hi All,
I carried out an upgrade on a Panorama appliance this morning, M-100 model.
Went from 9.0.6 to 9.0.9-h1. Process was fine however it needed a cold boot (pull power cables) to recover, it did not come back on its own.
Couldn't even console to it. Left it for over 3 hours.
My question is are there any logs within the unit I can retrieve to understand what actually happened?
Thanks
Ian
07-15-2020 04:57 AM
No nothing in the logs between the time it rebooted and the time we had to hard boot it.
Console displayed nothing. Alas a hard boot kicked it into life and is upgraded now
07-03-2020 10:37 AM
You can see the system logs under Monitor to see what actually happened during that time.
Are you able to console in now?
When you try to console in assuming right port and settings did you see anything on screen?
Regards
07-15-2020 04:57 AM
No nothing in the logs between the time it rebooted and the time we had to hard boot it.
Console displayed nothing. Alas a hard boot kicked it into life and is upgraded now
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