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07-23-2024 07:23 AM
Hi Everyone,
We see Qumran Switch Core temperature is running high, Alarm=true and Amber Led is ON, As a result the fans are running high in speed in a #PA3220
----Thermal----
Slot Description Alarm Degrees C Min C Max C
S1 Temperature: Qumran Switch Core True 77.00 -5
All other alarms are False.
We checked the environment. Checked physically for anything else that could obstruct the airflow - but there is nothing such.
The device when touched itself feels cold, but fans were heard running.
Any suggestions would be helpful.
Thanks
Param Upadhyay
07-23-2024 10:38 AM
Hello,
If you run "show system environmentals" in the CLI does it show all fans are active with no alarms? It sounds like you possibly have a fan failure.
If you run through these two documents does it indicate what the root cause is?
CLI Commands to View Hardware Status - Knowledge Base - Palo Alto Networks
How to Detect a Bad Fan or Fan Tray Failure - Knowledge Base - Palo Alto Networks
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