Restart appweb in PanOS 7.0.x

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Restart appweb in PanOS 7.0.x

Hi,

 

CPU is high because of appweb process. We are running this command debug software restart <PID process appweb>

but its not working in 7.0. How could we restart appweb proccess in PanOs 7

 

Thanks a lot.

4 REPLIES 4

Cyber Elite
Cyber Elite

Hi!

 

the process PID is never used to address a process, they are addressed by process name (you can use the TAB key to see which processes are available for restart)

 

> debug software restart process <TAB>
  authd               authentication process
  cord                correlation process
  device-server       Device server process
  dnsproxy            Dnsproxy process
  l2ctrl              l2 control process
  l3-service          L3 services server process
  log-receiver        Log Receiver server process
  management-server   Management server process
  ntp                 Restart and re-synchronize NTP service
  rasmgr              SSL VPN daemon
  routed              Routing process
  satd                Satellite process
  snmpd               snmp process
  sslmgr              Sslmgr process
  sslvpn-web-server   SSL VPN Web server process
  user-id             User-ID process
  vardata-receiver    Vardata Receiver server process
  web-server          Web server process

 

appweb is, however, a tricky one as it serves 3 processes: the GUI webinterface, the ssl-vpn portal and CaptivePortal

 

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

Community Team Member

Hi @Es_tecsupportsecurity,

 

It's as reaper mentioned.

This process has 3 instances with different names in MP (2 of them you can restart with the debug command).
You could try this and see if it alleviates the load :

> debug software restart process sslvpn-web-server
> debug software restart process web-server

Cheers !

-Kim.

 

 

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

OK, i restarted management server first, just in case....

 

Restarting web-server and sslvpn would affect to fw service??? it would be necessary a window???

depends on how intensively you use the GUI or SSLVPN portal, there will not be an impact on the firewall functions, but the portal may be unavailable for a few minutes while the service restarts

 

 

Tom

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 4123 Views
  • 4 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!