Restart appweb in PanOS 7.0.x

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Restart appweb in PanOS 7.0.x

Hi,

 

CPU is high because of appweb process. We are running this command debug software restart <PID process appweb>

but its not working in 7.0. How could we restart appweb proccess in PanOs 7

 

Thanks a lot.

4 REPLIES 4

Cyber Elite
Cyber Elite

Hi!

 

the process PID is never used to address a process, they are addressed by process name (you can use the TAB key to see which processes are available for restart)

 

> debug software restart process <TAB>
  authd               authentication process
  cord                correlation process
  device-server       Device server process
  dnsproxy            Dnsproxy process
  l2ctrl              l2 control process
  l3-service          L3 services server process
  log-receiver        Log Receiver server process
  management-server   Management server process
  ntp                 Restart and re-synchronize NTP service
  rasmgr              SSL VPN daemon
  routed              Routing process
  satd                Satellite process
  snmpd               snmp process
  sslmgr              Sslmgr process
  sslvpn-web-server   SSL VPN Web server process
  user-id             User-ID process
  vardata-receiver    Vardata Receiver server process
  web-server          Web server process

 

appweb is, however, a tricky one as it serves 3 processes: the GUI webinterface, the ssl-vpn portal and CaptivePortal

 

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

Community Team Member

Hi @Es_tecsupportsecurity,

 

It's as reaper mentioned.

This process has 3 instances with different names in MP (2 of them you can restart with the debug command).
You could try this and see if it alleviates the load :

> debug software restart process sslvpn-web-server
> debug software restart process web-server

Cheers !

-Kim.

 

 

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

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OK, i restarted management server first, just in case....

 

Restarting web-server and sslvpn would affect to fw service??? it would be necessary a window???

depends on how intensively you use the GUI or SSLVPN portal, there will not be an impact on the firewall functions, but the portal may be unavailable for a few minutes while the service restarts

 

 

Tom

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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