Session Timeouts

[smccall]

So my question is pretty simple.

How are timeouts handled on these devices.  Does it matter if I have rules based on services vs. applications?

We have our global settings on the box set for TCP 3600.  We have rules that are service based and ones that are application based.  When the firewall identifies the application is seems like it defaults to the application timeout vs our global settings?

I realize these can be changed from app to app.  Just want a solid understanding of what to expect when troubleshooting issues.

[kprakash]

Please refer to the below docs that explain about timeouts for apps vs services.

https://live.paloaltonetworks.com/docs/DOC-2364

https://live.paloaltonetworks.com/docs/DOC-1581

Hope that helps.

BR,

Karthik RP

[mbutt]

Even if you use  service  or application to block or allow traffic in the policy. Since application is being identified and the traffic is being passed through the application engines. Whatever the timer are setup in the application it will honor those. However if you disable application check using application override then you can setup whatever timeout values you want. However when you use application override it does not pass through any scanning engines.

Here are the two links on how to create application override and scanning engines.

https://live.paloaltonetworks.com/docs/DOC-1343

https://live.paloaltonetworks.com/docs/DOC-1071

Hope this explains why you are still seeing the application timeouts. Moreover you can create app override either for one or all the ports/traffic.

Let us know if this helps you with what you were looking for.

Thanks

Numan

[smccall · Accepted solution]

kprahash

     Your documents were exactly what I was looking for thank you!

mbutt

     Your information will be valuable to me in the future due to us needing to use application override in certain instances.

Thank you both for your time.

[mbutt]

you are welcome.