I'm currently running 8.0.6 and trying to upgrade to 9.1.3.
I'm trying to install per the recommended stepped upgrade, but having zero luck.
When I use the WEB GUI to upload 8.0.13 or 8.0.20 it says "PanOS_800-8.0.13 saved" or "PanOS_800-8.0.20 saved" but it never shows up in the software tab on the GUI. I try to install the software through CLI it says "Server error : version PanOS_800-8.0.13 not downloaded/uploaded" I go back and try to upload the OS again and it says "PanOS_800-8.1013 already exists" try and upgrade through CLI same error message "Server error : version PanOS_800-8.0.13 not downloaded/uploaded"
Thanks in advance.
Solved! Go to Solution.
Whats the firewall model? If you have reachability to palo alto server from the firewall, what's the output of below commands?
request system software check
request system software info
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