I am not sure if anyone has come across this alert SYSTEM ALERT : critical : fail to integrate the update of registered ip addresses since 61 seconds on a regular basis? If yes, can someone please shed some light on what is causing this issue?
When this alert was seen for the first time, I went on to restart the user-id agent as the alert was coming in from the User-ID which did not fix the problem. Raised this as a case and it was noted as a bug and subsequently restarting the User-ID process resolved the issue after upgrading to PAN-OS 6.1.10. It was down to out-of-sync condition between the device server and the User-ID process.
Unfortunately, these alerts are back again on 6.1.10 and restarting the user-id process stops the alerts but are back again when the PA's failover. Restarting the user-id process again after the failover stops the alerts.
Not sure why this is the case, so wondered if anyone has to share some valuable knowledge on this.
I've seen similar cases of the same behaviour on PAN-OS 6.1.10.
If this is reproducable at will then I'd recommend that you open a case with TAC and collect the useridd logs, devsrv logs as well as files under /opt/pancfg/mgmt/global/regip (or just provide the TSF ... it should have all said files).
You might want to increase debug level of both user-id and device-server.
Hope it helps !
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