General Topics

Join us for an amazing virtual event - Ignite: What's Next - October 28, 2025

AI is upon us, and here's a fantastic chance to learn more about it!

During this virtual event, we will be hearing from top industry experts and senior executives within Palo Alto Networks about PANW's plans for AI to help drive a more secure futur

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer!

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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Global Protect still lacks detail reporting feature

Greetings,

So, I have a ticket open with support requesting on detailed reporting as seen on Network --> Global Protect --> Gateways --> Remote user link --> remote user tab, but on a cumulative basis instead of just data from the last login session.

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Custom Region

Has anyone created a custon region and later found out that there was alrady a built in region for that country? How did you deal with it?

Resolved! Updating PA-200 7.0.x

Hello.

Anyone had issues updating PA-200 on PAN-OS 7.0?

Currently I'm on version 7.0.0. I downloaded PANOS 7.0.2 normally, but when I try to install I get the following message:

"Failed to install 7.0.2 with the following errors. SW version is 7.0.2

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Resolved! PaloALto automatique update for threat prevention

Hello

I need some help in an automatic update for the Threat Prevention.

let me explain to you our design.

We have the headquarter, and the branches, in one of this branches there is PaloAlto firewall, and this PaloAlto is not connected to the internet

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Resolved! Live community attachments

I used to be able to upload attachments of logs to the Live community. I no longer see this option. I have tried in both chrome and safari. Does anyone have this problem?

PAN-OS Upgrade

Hi, I want to upgrade PAN OS version 7.0.5-h5 to 7.1.14, so what the versio steps , or can I directly install to 7.1.14?

Resolved! Logs to both Panorama in HA

Hi

We have 2 M500 in HA. Lets call them M1 = normally active and M2 = normally passive.

We have PA5000 series firewall and we manage it using the Panorama.

We realised that the Firewall only sends the logs to M1 which is normally OK.

But when we trig

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MineMeld - Invalid character for PaloAlto Import and List Length

Hi All,

Two questions,

One:

A domain list we are trying to use has the following entry "streamillimité.com"

As a test I manually added the list to the Palo UTM via a Custom URL Category and ran into the error "Invalid characters found in file".

I am wo

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Resolved! WildFire Submissions no logs

Hi All,

PA-3050 PAN-OS 7.1.6

While checking WildFire configuration l have noticed strange thing where no logs display on the WildFire Submission or Data Filtering tab:

When l test with the KB article below can observe that the test file is sent to t

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DNS Sink Hole not working

8.0.4

I am trying to get SinkHole to work... Not having any luck,

using a dns from the release notes of 2520-3016

nslookup gefndb.com

returns the real address

All looks correct, just does not seem to work

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Do I need Logging Turned on on TAP security rule?

I am implementing a tap interface to listen to our internal network traffic.

I don't want all the non THREAT traffic loged, if I turn of loggin in the security rule will the threats still go to the threat log?

(I am presently listening only on a very

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Determining if PAN might be introducing Skype video problems

Skype video calls are often described as choppy. The sysadmins who admin skype for business online

are point the finger at the PAN 5060. It is not configured for QoS but it's only processing 600Mbps

tops and typically around 400Mbps. What might be some

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Resolved! IPSec Tunnel performance tips?

Hello folks,

I've seen a this article about improving performance by enabling this Adjust TCP MSS. Ours is not enabled.

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Improve-Performance-for-IPSec-Traffic/ta-p/53301

Would this be ena

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Upgrade path 5020 from OS 6.0.7 to 8.08 what steps need to be taken?

So I have a 5020 that is on OS 6.07 and would like to bring it up to the current 8.0.8 OS. What incremental OS's do I need?

Thank you