System alert : high : cdb: Exited 4 times, waiting 720 seconds to retry

[Keithzhao]

Dear ，

   We found the PA Firewall System alert : high : cdb: Exited 4 times, waiting 720 seconds to retry , Please tell me how to solve it?

[kiwi]

Hi @Keithzhao,

What PAN-OS version are you running ?

I've seen this issue with early PAN-OS 7.0 releases ... if that's the case you might want to consider upgrading.

Cheers,

-Kiwi.

[Keithzhao]

Hi Kiwi，

     The PAN-OS version 7.1.4-h2. 

     Thanks.

[kiwi]

Hi @Keithzhao,

Not quite as old as the early PAN-OS 7.0 versions ... but it's still over a year old (08/19/2016).

I would recommend upgrading to a more recent PAN-OS version first.

Cheers,

-Kiwi.

[fatboy1607]

faced same issue recently , you need to TAC involved with root access they restart cdb service if required delete some files.