System alert : high : cdb: Exited 4 times, waiting 720 seconds to retry

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System alert : high : cdb: Exited 4 times, waiting 720 seconds to retry

L0 Member

Dear

   We found the PA Firewall System alert : high : cdb: Exited 4 times, waiting 720 seconds to retry , Please tell me how to solve it?

4 REPLIES 4

Community Team Member

Hi @Keithzhao,

 

What PAN-OS version are you running ?

I've seen this issue with early PAN-OS 7.0 releases ... if that's the case you might want to consider upgrading.

 

Cheers,

-Kiwi.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

Hi Kiwi,

     The PAN-OS version 7.1.4-h2. 

     Thanks.

Community Team Member

Hi @Keithzhao,

 

Not quite as old as the early PAN-OS 7.0 versions ... but it's still over a year old (08/19/2016).

I would recommend upgrading to a more recent PAN-OS version first.

 

Cheers,

-Kiwi.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

L4 Transporter

faced same issue recently , you need to TAC involved with root access they restart cdb service if required delete some files.

 

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