The device rebooted because of the ZTP settings.

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The device rebooted because of the ZTP settings.

L0 Member

While aging the firewall for delivery to a customer, the following message occurred and the firewall rebooted.
<The system is shutting down due to System Reboot initiated to start ztp again.> 。
There are no configuration settings.
I simply left the firewall on to check the health of the machine.
Does anyone know why this message is occurring?

 

PA-5410 / PAN-OS 10.2.3 

 

 

2 REPLIES 2

Community Team Member

Hi @sanghyeonLee ,

 

Some firewalls boot into ZTP mode by default.  However you can exit the ZTP mode:

 

https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-web-interface-help/web-interface-basics/change-...

 

Hope this helps,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
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Yes, it booted into ZTP mode and I knew how to turn it off.
I only powered it on to check the basic status of the machine before delivering it to the customer.
I was wondering if it is normal for a firewall that boots in ZTP mode to reboot if left on without ZTP disable.

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