UI issues in PAN OS 10.1.5-h1

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UI issues in PAN OS 10.1.5-h1

L4 Transporter

 Hi All,


I seem to have run into some minor UI bugs in PAN OS 10.1.5-h1:


1. When you open a security policy rule, the tags section is squashed and you cant re-size it or click the drop down (see below)


2. When you click on the contextual help in the Web GUI, the help webpage that usually loads just seems to go into to some sort of loop and never fully loads unable.


I have tested on 450 and 850, has anyone run into theses issues.




Community Team Member

Hi @Ben-Price ,


I haven't seen the loop issue on my 10.1 lab setup (PA-VM).

As for the tags issue, this was reported before on the forum but I have no idea if an actual bug was already reported for it:







LIVEcommunity team member, CISSP
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Cyber Elite
Cyber Elite

I had the same issue on panorama. @Ben-Price did you open a TAC case to report the bug?

L2 Linker

 I have the same issue only in Chrome related browsers.  Works fine in Firefox.  Opened a support ticket but they were no help at all.  SO just using Firefox for now

L4 Transporter

Thanks @kiwi @KurtHinson using Firefox or increasing Chrome to 110% fixed the tag field for me.


Does anyone experience the contextual help page not loading correctly in PAN OS 10.1.5-h1 (see below)? I have tested in Chrome, Edge and Firefox and issue persists. When you click the click the below button:


Help page opens in a new browser windows but then never loads and the URL, just seems to jump around:




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