UIA 8.1 issue

[emr_1]

I have two different customers who hits same issue.

One user is using PAN-OS 8.1.3 and UIA 8.1.3-10,

another is using PAN-OS 8.0.12 and UIA 8.1.3.-10.

The issue is that UIA detects user info as three types of formats like...

1) domain\user (this is same as previous version)

2) domain.local\user

3) user@domain.local

When PA received these info, "show user ip-user-mapping all" shows following two types as below

1) domain\user

2) domain.local\user

admin@hostname(active)> show user ip-user-mapping all

IP Vsys From User IdleTimeout(s) MaxTimeout(s)
--------------- ------ ------- -------------------------------- -------------- -------------
10.241.73.100 vsys1 UIA domain\user1 Never Never
10.212.136.101 vsys1 UIA domain.local\user1 Never Never
10.224.57.100 vsys1 UIA domain\user1 Never Never
10.128.145.9 vsys1 UIA domain\user2 Never Never
10.128.144.35 vsys1 UIA domain.local\user3 Never Never

The issue is that when PA recognize user format as "domain.local\user" format, the user does not hit to policy which was configured by user group that was pulled from AD.

The reason is that user group and member was recognized ONLY by "domain\user' format.

admin@hostname(active)> show user group name "cn=domain users,cn=users,dc=domain,dc=local

short name: domain\domain users

source type: ldap
source: groupmapping

[1 ] domain\01
[2 ] domain\21
[3 ] domain\22
[4 ] domain\23
[5 ] domain\24
[6 ] domain\26
[7 ] domain\27
[8 ] domain\29
[9 ] domain\88
[10 ] domain\98
[11 ] domain\administrator
[12 ] domain\agroadmin
[13 ] domain\agrotest
[14 ] domain\alc
[15 ] domain\amano1
[16 ] domain\amano2
..so on

I believe on PAN-OS 8.0 and earlier, "domain\userA" and "domain.local\userA" is NOT same guy, thus it does not hit group members.

Is there any body who hits same issue?

Note: I know PAN-OS 8.1 starts supporting multiple formats, though it makes me confusing and hitting this issue.

Regards,

Emr

[emr_1 · Accepted solution]

Reply to myself.

It was WINAGENT-391 issue.

Description:
Fixed an issue where the User-ID agent failed to normalize usernames correctly due to a domain map lookup failure.

This is fixed in UIA 8.1.4.