Unable to change hardware udp session offloading setting as false

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Unable to change hardware udp session offloading setting as false

L3 Networker

Hello all,

I am using PA-440 on the PAN-OS 10.2.3-h4.

Due to performance degradation issues, hardware session offloading and hardware udp session offloading was changed to false through the following commands.

> configure
# set deviceconfig setting session offload no
# commit

Screenshot 2023-02-28 at 5.36.56 PM.png

Screenshot 2023-02-28 at 5.37.22 PM.png

 

However, hardware session offloading has changed normally, but hardware udp session offloading has an issue that does not change.

Does anyone know how to take action?

Thanks,

2 accepted solutions

Accepted Solutions

Community Team Member

Hi @JoHyeonJae ,

 

Sounds very similar to the issue PAN-83610 (https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-5-known-and-addressed...).

 

Can you try the workaround solution ?

you can persistently disable session offload for only UDP traffic using the 'set session udp-offload no' CLI command.

 

Hope this helps,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
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View solution in original post

Cyber Elite
Cyber Elite

Hi @JoHyeonJae ,

 

These documents say that offloading is only supported on the PA-3200, PA-5200, and PA-7000 Series.  https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm8cCAC  So does this one.  https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/monitoring/take-packet-captures/disable-h...

 

The 1st URL mentions an FPGA that is used for it.  This link -> https://www.paloaltonetworks.com/resources/pa-series-next-generation-firewalls-hardware-architecture... show FPGAs for the 3 Series above and the PA-5400 Series, but not the PA-400.

 

So, it has never been a feature on the lower end models, and the PA-400 Series does not have FPGAs.  I could be wrong but the evidence suggests the PA-400 does not support this feature.

 

Thanks,

 

Tom

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View solution in original post

4 REPLIES 4

Community Team Member

Hi @JoHyeonJae ,

 

Sounds very similar to the issue PAN-83610 (https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-5-known-and-addressed...).

 

Can you try the workaround solution ?

you can persistently disable session offload for only UDP traffic using the 'set session udp-offload no' CLI command.

 

Hope this helps,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

@kiwi 

Thank you for your reply!

Is this an issue that can occur with 440 equipment, not 5200 series?

Screenshot 2023-03-02 at 9.30.50 AM.png

 Moreover, the system display that 'set session udp-offload no' is an invalid command.

Cyber Elite
Cyber Elite

Hi @JoHyeonJae ,

 

These documents say that offloading is only supported on the PA-3200, PA-5200, and PA-7000 Series.  https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm8cCAC  So does this one.  https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/monitoring/take-packet-captures/disable-h...

 

The 1st URL mentions an FPGA that is used for it.  This link -> https://www.paloaltonetworks.com/resources/pa-series-next-generation-firewalls-hardware-architecture... show FPGAs for the 3 Series above and the PA-5400 Series, but not the PA-400.

 

So, it has never been a feature on the lower end models, and the PA-400 Series does not have FPGAs.  I could be wrong but the evidence suggests the PA-400 does not support this feature.

 

Thanks,

 

Tom

Help the community: Like helpful comments and mark solutions.
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