Unable to change hardware udp session offloading setting as false

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.
Palo Alto Networks Approved
Palo Alto Networks Approved
Community Expert Verified
Community Expert Verified

Unable to change hardware udp session offloading setting as false

L3 Networker

Hello all,

I am using PA-440 on the PAN-OS 10.2.3-h4.

Due to performance degradation issues, hardware session offloading and hardware udp session offloading was changed to false through the following commands.

> configure
# set deviceconfig setting session offload no
# commit

Screenshot 2023-02-28 at 5.36.56 PM.png

Screenshot 2023-02-28 at 5.37.22 PM.png

 

However, hardware session offloading has changed normally, but hardware udp session offloading has an issue that does not change.

Does anyone know how to take action?

Thanks,

2 accepted solutions

Accepted Solutions

Community Team Member

Hi @JoHyeonJae ,

 

Sounds very similar to the issue PAN-83610 (https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-5-known-and-addressed...).

 

Can you try the workaround solution ?

you can persistently disable session offload for only UDP traffic using the 'set session udp-offload no' CLI command.

 

Hope this helps,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

View solution in original post

Cyber Elite
Cyber Elite

Hi @JoHyeonJae ,

 

These documents say that offloading is only supported on the PA-3200, PA-5200, and PA-7000 Series.  https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm8cCAC  So does this one.  https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/monitoring/take-packet-captures/disable-h...

 

The 1st URL mentions an FPGA that is used for it.  This link -> https://www.paloaltonetworks.com/resources/pa-series-next-generation-firewalls-hardware-architecture... show FPGAs for the 3 Series above and the PA-5400 Series, but not the PA-400.

 

So, it has never been a feature on the lower end models, and the PA-400 Series does not have FPGAs.  I could be wrong but the evidence suggests the PA-400 does not support this feature.

 

Thanks,

 

Tom

Help the community: Like helpful comments and mark solutions.

View solution in original post

4 REPLIES 4

Community Team Member

Hi @JoHyeonJae ,

 

Sounds very similar to the issue PAN-83610 (https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-5-known-and-addressed...).

 

Can you try the workaround solution ?

you can persistently disable session offload for only UDP traffic using the 'set session udp-offload no' CLI command.

 

Hope this helps,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

@kiwi 

Thank you for your reply!

Is this an issue that can occur with 440 equipment, not 5200 series?

Screenshot 2023-03-02 at 9.30.50 AM.png

 Moreover, the system display that 'set session udp-offload no' is an invalid command.

Cyber Elite
Cyber Elite

Hi @JoHyeonJae ,

 

These documents say that offloading is only supported on the PA-3200, PA-5200, and PA-7000 Series.  https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm8cCAC  So does this one.  https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-admin/monitoring/take-packet-captures/disable-h...

 

The 1st URL mentions an FPGA that is used for it.  This link -> https://www.paloaltonetworks.com/resources/pa-series-next-generation-firewalls-hardware-architecture... show FPGAs for the 3 Series above and the PA-5400 Series, but not the PA-400.

 

So, it has never been a feature on the lower end models, and the PA-400 Series does not have FPGAs.  I could be wrong but the evidence suggests the PA-400 does not support this feature.

 

Thanks,

 

Tom

Help the community: Like helpful comments and mark solutions.
  • 2 accepted solutions
  • 2062 Views
  • 4 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!