02-08-2016 01:40 AM
Hi,
After suspending local device in HA FW, im getting error "cant able to connect to device"...Please help me in this.
02-08-2016 03:36 AM
> Plug a cable directly form you workstation to the management port and see if you are able to get the GUI or SSH access
> If not, try console and see if you get the console access, if you get the access check if all config is still there
> Suspending the devices only brings it out form the HA session
> If all fails try a reboot and see again with the above methods if you are able to get it
Additional info if you can submit:
> Platform and PAN-OS version
> Screenshot of the error
02-08-2016 02:09 AM
Hi
Could you share a screenshot of the error message?
thanks!
02-08-2016 03:36 AM
> Plug a cable directly form you workstation to the management port and see if you are able to get the GUI or SSH access
> If not, try console and see if you get the console access, if you get the access check if all config is still there
> Suspending the devices only brings it out form the HA session
> If all fails try a reboot and see again with the above methods if you are able to get it
Additional info if you can submit:
> Platform and PAN-OS version
> Screenshot of the error
02-08-2016 09:52 AM
Have you tried rebooting the device ?
02-16-2016 04:39 AM
Thanks for the response,
I just lost the VPN connection, after rebooting device from local intrnet it's started working fine.
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