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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 582 Views
  • 2 replies
  • 4 Likes

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 24278 Views
  • 43 replies
  • 33 Likes

Policy Based Forwarding for Application "Ping"

Hello,i want to make a policy for "Policy Based Forwarding" to route only ping traffic to a different router. Is this possible?I testet a rule with a service "tcp/udp Port 0" -> Don't workI tested another rule with an application "icmp" -> Don't work...

Resolved! When not to use agentless user-id ?

Hi,For big environments it is advised to use user-id agent.How will we be sure ?is there a comparison for this.User number, DC number , ??? any number ? etc...When we should install agent software ?Thanks.

panos by L6 Presenter
  • 1238 Views
  • 4 replies
  • 0 Likes

Restricting Application Port

I would like to create a custom App for SMTP submission. All I really want to do is restrict the "smtp" App to use 587/tcp only. It's usual "default ports" action is to allow 25/tcp or 587/tcp.I just tried to create a Custom App based on "smtp," but ...

cosx by L2 Linker
  • 877 Views
  • 2 replies
  • 0 Likes

Resolved! Split internal and external DNS lookups

I am wanting to split internal and external DNS lookups on my PAN appliance to cut down on some traffic hitting our internal DNS servers. I think I can use a DNS Proxy to specify where the resolution occurs and what interface. Does anyone have experi...

nthen by L3 Networker
  • 1552 Views
  • 3 replies
  • 0 Likes

Resolved! System Alert:Failure to check wildfire content upgrade

In last two days, I started getting system alerts that says "SYSTEM ALERT : high : Failed to check WildFire content upgrade info due to generic communication error" and another that says "SYSTEM ALERT : high : HA Group 1: Anti-Virus version does not ...

awarsame by L1 Bithead
  • 3759 Views
  • 5 replies
  • 0 Likes

Resolved! zabbix

Hi,anyone has a document configuring an already installed Zabbix snmp for PaloAlto device ?Thanks.

panos by L6 Presenter
  • 2788 Views
  • 11 replies
  • 0 Likes

Delete Antivirus Dynamic Update

Hello,I tried threats & antivirus license on a PA 4020.My license was end, so I deleted it using CLI -> works fineBut how to delete antivirus dynamic update package ?? I can't by using web, I tried with CLI : delete anti-virus update (but the pack is...

Can PAN device publish client certificates?

I made 5 users into LocalDB, and I configured GlobalProtect Portal & Gateway.It works fine so far.Now I want to generate 5 client certificates for each user and use Client Cert Profile and Local DB as two factor auth. when I connect to GP.My PANOS is...

emr_1 by L5 Sessionator
  • 1065 Views
  • 4 replies
  • 0 Likes

Best 3rd party VPN Client?

Ive got some power users demanding a different VPN client than GlobalProtect.Has anyone setup a 3rd party VPN client (preferrably Windows built-in or something GPL'ed)? Did it 'just work' or did you have to tweek it a bit?I tried windows 7 built in w...

choff123 by L3 Networker
  • 1645 Views
  • 4 replies
  • 0 Likes

Resolved! Master key

Hi,should we change Master key after a new installation for security purposes ?Or not configuring this will cause any security weakness ?

panos by L6 Presenter
  • 1100 Views
  • 1 replies
  • 0 Likes

Resolved! Monitor vpn interfaces

Hi,According other discution I know that monitoring for tunnel interfaces through snmp is currently not possible. Would like to know if someone have done something to monitor them through the API ans can agree to share with us ....V.

VinceM by L5 Sessionator
  • 1297 Views
  • 4 replies
  • 0 Likes

App History and Old Release Notes

We recently had the issue where something that was working broke. It may have been a case where a new App was added or updated by PAN and some traffic that used to match a more general application (e.g. "ssl" or "web-browsing") now seen as a new appl...

cosx by L2 Linker
  • 763 Views
  • 3 replies
  • 0 Likes
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