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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Downloads stuck at 0%

Hi All, Firewall is connecting to update server. it retrieves all the recent PAN-OS versions and all dynamic updates(app ver). But when i start to download the software/dynamic updates, its connecting to update server and exchanging some packets but download stuck at 0% device is registered, restarted managment plane, cleared job id, stil...

Javith by • L3 Networker
  • 4086 Views
  • 1 replies
  • 0 Likes

Resolved! Action Configured in Security Rules and Seen in Traffic Log is Inconsistent 7.04

Since upgrading to 7.0.4 our traffic logs now show the action of 'reset-both' and 'deny' when the rule explicitly has been set to 'deny'. This is occuring on multiple rules since upgrading from 6.1.8. Example: we have a rule to block specific applications like bittorent, http-proxy, hola-unblocker, etc and the action is set to 'deny'. But now ...

lewis by • L4 Transporter
  • 8802 Views
  • 6 replies
  • 0 Likes

HSM setup in PAN-OS 7 setup HSM partition missing

Hello all I'm new in HSM configuration I configured the setup hardware security module. with a PANOS version 7 the result was success and in the admin guide is wrote that you have to configured the Setup HSM Partition but this does exist in the Hardware Security Operations area. any idee

HSM.png
Gregoux by • L4 Transporter
  • 3438 Views
  • 1 replies
  • 0 Likes

Upgrade Panorama

hi, I have cluster firewalls in versions 7.0.4 but my panorama is in 6.1.2. Ive never upgraded panorama. Any manual?? Should i install the imagen base 7.0.1 to go to 7.0.4 or just donwload?????? its the same that upgrade a palo alto firewall?? any thing to know before??

Firewall rule auditng

Has any body have a procedure on how to audit and remove rules? We have alot of what appears to be unused rules so far I disable them, date when I disabled them and then a 30 days and then delete them. let me know if any one has any better method or suggestions

jdprovine by • L4 Transporter
  • 7015 Views
  • 10 replies
  • 0 Likes

URL Filtering when Users are in Multiple Groups?

I am unsure of how to solve this issue with URL filtering. Lets say HR wants to block the job search category and the hacking category except for specific users. I have an Active Directory group to allow Job Search for people who are allowed to access those sites, and another AD group for IT people who are allowed to access the Hacking group. ...

Blocking Opera

Hi there, I’ve recently discovered that some users have downloaded Opera and with this they can have unfiltered internet access. I am going to remove this software from the PCs but wanted to know if there is a way I can block this traffic using my Palo Alto? Thanks

Error UserID

Hi, my users are having a error. sometimes when they try to access to any web, suddenly, the captive portal is shown (even if they are logged in domain). If they put the credentials in captive portal the web works and also if they logoff/logon the windows session and try to open again the web. It sounds like UserID problem. We have checked all t...

Resolved! Report-based Logging Without Interfering With Policies

Hi PANland, I'm back with another implementation question th So PAN devices log when you tell them to, but for their reports feature it seems that with or without logs they will keep unmutable counters of very basic information that has to be parsed anyway to make it through the firewall (ie. application, source, etc.). Here’s my situation: I’...

Resolved! Can't remove vsys specific SSL TLS Service Profile

This is a strange issue. PA-3020 recently upgraded to 7.0.4. The firewall is in single vsys mode. I installed new SSL certificates for Global Protect. Somewhere during the process of installing the new certificate and upgrading to 7.0.4, an ssl-tls service profile was automatically created. I didn't create it. I'm trying to delete that c...

ESM service account rights

When I try to install the ESM core and console with a service account that does have the logon as a service rights but not administrator rights, I keep running into issues. As I don't like to grant full admin rights to a service account on a box I'd like to know the exact rights needed for this service account. Can someone provide them?

Resolved! How do I identify which PC made a suspicious DNS query?

Hello I have setup the Anti-Spyware Profile in our firewall and I have a lot of threat logs of type spyware suspicious DNS queries from a domain controller machine and this is cleansed. Monitor > Logs > Threat list As you can see I have configured the sinkhole method. But I woluld like to know how could I identify which PC are making t...

sinkhole.jpg
SOC_CSG by • L4 Transporter
  • 8670 Views
  • 3 replies
  • 0 Likes

Resolved! Cisco VPN traffic

If a vpn tunnel has been successfully established from a cisco device and passing through the PA firewall, is it possible for the PA to still drop the traffic destined for the established tunnel?

jdprovine by • L4 Transporter
  • 4738 Views
  • 4 replies
  • 0 Likes

Resolved! URL Filtering - Exception Policy based on Machine

Need a way to except a machine from the URL policy. Currently I can only find a way to except a user level however, I have one machine that is not on the domain that is used to communicate to several external services.

jharlow by • L3 Networker
  • 3577 Views
  • 3 replies
  • 0 Likes
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