Unable to Ping to Layer 3 interface

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Unable to Ping to Layer 3 interface

L0 Member

Hi , I have a Palo Alto 4020 . I have configured one of the interfaces as Layer 3 and also allowed Ping and telent on this interface . The IP given to this Layer 3 interface is and its default gateway is the VLAN interface Even when I connect a Laptop directly to the interface by giving the Laptop an IP of I am unable to ping the Layer interface. I also dont see any Traffic hitting the firewall when viewing the monitor TAB .


Security Admin


Hi Edy,

Have you created an Interface Management Profile that allows Ping and configured it on the L3 interface?



Hi Kelly,

Thank you very much for the advice and it solved my problem.

I did not aware that management interface need to be created in order to be use.



L1 Bithead

I actually have the exact same problem (using 3.1.6), however what I found is that ping does work to a regular Layer 3 interface, it does not work on any of my  logical interfaces (sub-interface). I do have an interface management profile for 'ping only' applied to all regular and logical Layer 3 interfaces.

if you are still having an issue with pinging the logical interfaces please create a support case and we'll set up a remote session to further debug.

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