Unable to Ping to Layer 3 interface

[TFAUH]

Hi , I have a Palo Alto 4020 . I have configured one of the interfaces as Layer 3 and also allowed Ping and telent on this interface . The IP given to this Layer 3 interface is 192.168.90.17 and its default gateway is the VLAN interface 192.168.90.1. Even when I connect a Laptop directly to the interface by giving the Laptop an IP of 192.168.90.18 I am unable to ping the Layer interface. I also dont see any Traffic hitting the firewall when viewing the monitor TAB .

Cheers

Security Admin

[kbrazil]

Hi Edy,

Have you created an Interface Management Profile that allows Ping and configured it on the L3 interface?

Cheers,

Kelly

[edy_setiawan]

Hi Kelly,

Thank you very much for the advice and it solved my problem.

I did not aware that management interface need to be created in order to be use.

regards,

Edy

[atkinsonr]

I actually have the exact same problem (using 3.1.6), however what I found is that ping does work to a regular Layer 3 interface, it does not work on any of my  logical interfaces (sub-interface). I do have an interface management profile for 'ping only' applied to all regular and logical Layer 3 interfaces.

[jnguyen]

if you are still having an issue with pinging the logical interfaces please create a support case and we'll set up a remote session to further debug.