Upgraded to 3.1.8 and have a mismatch OS with HA

[LCMember1607]

Upgraded the active 2050 to 3.1.8.

Passive 2050 now has a PAN-OS Version mismatch.

I cannot reach the passive firewall through the management port anymore, cli or browser.

Is there a procedure for this?

Thanks.

[mharding]

You may need to use the console port to see what's being displayed.

[LCMember1607]

Heading down there now......

[LCMember1607]

No idea where to go from here.

I put high availability into suspend state, still can't connect with browser.....

[alle]

Hello bill !

try to reboot your palo-alto!

verify your configuration with your console port ( ip on the management interface)

if doesnt work try to connect directly on the MGT port! not an interface configuring with a profile management!!!!!!

If doesnt work You can try to do a reset factory and reconfigure your palo-alto ( ip management and cluster only and synchronise config with master)

Alex