04-08-2020 01:42 AM
Dear Fox,
After 2 minutes not able to access the internal resource through Global protect VPN. While investigation I found the user is showing unknown (>show user ip-user-mapping ip x.x.x.x) Attached screenshots name"User-id-01".
using the local authentication method for global protect VPN and configured connection timed out greater than 30 minutes(attached screenshots named "User-id Connection setting").
As a workaround removed the usernames from the policy. Did anyone face this similar issue? Appreciated if anyone gives the solution
User-id Connection setting
User-id-01
Thankx,
Robin
04-15-2020 08:33 AM - edited 04-15-2020 08:34 AM
Dear Friends,
The issue has been resolved after upgrading 9.0.6 from 9.05.
Thanks for all the inputs
04-08-2020 06:21 AM
Hi @CyberEye ,
Could you possible be running into this issue ?
UNKNOWN USER FOR USER-ID IP-USER MAPPING CACHE TIMERS
Hope this helps,
-Kiwi.
04-11-2020 10:37 PM
Thanks for your reply. As I mentioned am using local DB profile for the VPN users authentication.I Hope the document which you shared is not applicable in this scenario.
Thanks,
RBK
04-15-2020 08:33 AM - edited 04-15-2020 08:34 AM
Dear Friends,
The issue has been resolved after upgrading 9.0.6 from 9.05.
Thanks for all the inputs
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