User showing unknow.

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L1 Bithead

User showing unknow.

Dear Fox,

After 2 minutes not able to access the internal resource through Global protect VPN. While investigation I found the user is showing unknown (>show user ip-user-mapping ip x.x.x.x) Attached screenshots name"User-id-01".

 

using the local authentication method for global protect VPN and configured connection timed out greater than 30 minutes(attached screenshots named "User-id Connection setting").

As a workaround removed the usernames from the policy. Did anyone face this similar issue? Appreciated if anyone gives the solution

User-id Connection setting

User-id Connection setting.JPG

User-id-01

User-id-01.JPG

 

Thankx,

Robin


Accepted Solutions
Highlighted
L1 Bithead

Re: User showing unknow.

Dear Friends,

 

The issue has been resolved after upgrading 9.0.6 from 9.05.

 

Thanks for all the inputs

View solution in original post

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Community Team Member

Re: User showing unknow.

Hi @Robin.k ,

 

Could you possible be running into this issue ?

 

UNKNOWN USER FOR USER-ID IP-USER MAPPING CACHE TIMERS 

 

Hope this helps,

-Kiwi.

 
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L1 Bithead

Re: User showing unknow.

@kiwi 

Thanks for your reply. As I mentioned am using local DB profile for the VPN users authentication.I Hope the document which you shared is not applicable in this scenario.

 

Thanks,

RBK

Highlighted
L1 Bithead

Re: User showing unknow.

Dear Friends,

 

The issue has been resolved after upgrading 9.0.6 from 9.05.

 

Thanks for all the inputs

View solution in original post

Tags (1)
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