02-18-2020 02:42 AM
Hello ,
we have got one issue .
While we dial from webex internal to outside webex number :
sometimes the webex connection created ; sometimes black screen and sometimes no connection created.
Got below error on webex
The far end system does not support the requested channel type .
The security policy is
10.1.1.1 to any any port
The NAT is Hide NAT ( dynamic IP and port)
The logs says that it is seeing APP id h.225, h.245 , rtp-base ,rsvp
Some logs shows tcp reset from server ,
At times ; while running show session id XXX commands ; i dont see NAT is happening
DO I need to change NAT to static Bidirectional or do i have to use application override for ports 1024-65535?
02-18-2020 07:29 AM
Yes put static bidirectional NAT and then check. Most of audio/video related problems are due to NAT only.
Hope it helps!
Mayur
02-19-2020 12:48 AM
Thanks Mayur . I will try and provide you the update
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