Where is support?

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Where is support?

L0 Member

Have a high severity ticket open for 2 DAYS now and not even an email.  Stuck in support queue.

Called support number this morning and on hold for 1 HOUR trying to speak with someone..

This isn't what my company paid $$$ for.


Community Team Member

Hi @TonyMedeiros ,


I'm sorry to hear you have a bad experience with support.

That said, there are a lot of smart people here on the discussions area that are very helpful and might be able to guide you.




LIVEcommunity team member, CISSP
Don't forget to hit that Like button if a post is helpful to you!
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!