Where is support?

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Where is support?

L0 Member

Have a high severity ticket open for 2 DAYS now and not even an email.  Stuck in support queue.

Called support number this morning and on hold for 1 HOUR trying to speak with someone..

This isn't what my company paid $$$ for.


Community Team Member

Hi @TonyMedeiros ,


I'm sorry to hear you have a bad experience with support.

That said, there are a lot of smart people here on the discussions area that are very helpful and might be able to guide you.




LIVEcommunity team member, CISSP
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