Why is the notification "Globalprotect is running" shown on Android?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Why is the notification "Globalprotect is running" shown on Android?

L0 Member

I'm using an Android device.

It is not actually running, but it appears in the notification tray as running. The badge is also displayed in the app, but it is not connected to the VPN even after running the app.
Why on earth is this? Badges bother me.

 

It's very annoying. Please let me know the answer!

 

 

1.jpg2.jpg3.jpg

2 REPLIES 2

L0 Member

I've been having this same issue for months nows. I have to disable notifications because this is so annoying. When can we hear back to advise when this will be rectified?

Don't believe me, check out all the reviews on the Play store. Been happening since previous versions of Android. And the last update hasn't been since June '22. Next step is to reach out to my IT support to file a ticket.

  • 2717 Views
  • 2 replies
  • 2 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!