wildfire upload failed and log shown in the wildfire submission log repeatedly.

[Martin_Chung]

Software Version 10.2.9-h1

wildfire log flood. it cause the wildfire malfunction.

2024-06-04 11:47:50 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 686 337 0x801c allow
2024-06-04 11:47:50 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 689 3192 0x801c allow
2024-06-04 11:47:50 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 690 13754 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 697 1017 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 696 318 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 705 198 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 704 7384 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 703 1091 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 702 5856 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 701 1752 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 700 265 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 699 230 0x801c allow
2024-06-04 11:48:34 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script upload failed PUB 28404 698 1706 0x801c allow
2024-06-04 11:48:39 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script skipped - cached dup but remote not found PUB 28404 712 1337 0x8040 allow
2024-06-04 11:48:39 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script skipped - cached dup but remote not found PUB 28404 715 1228 0x8040 allow
2024-06-04 11:48:51 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script skipped - remote benign dup PUB 28404 719 3406 0x81c allow
2024-06-04 11:48:53 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script skipped - remote benign dup PUB 28404 721 525 0x81c allow
2024-06-04 11:48:53 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script skipped - remote benign dup PUB 28404 724 360 0x81c allow
2024-06-04 11:48:58 +0800: daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk script skipped - remote benign dup PUB 28404 729 167 0x81c allow

the other log shown

2024-06-04 11:49:35.275 +0800 Error: pan_fbd_cloud_post_upload_file(pan_fbd_fwd.c:5082): upload curl return No error and cloud response code: 418
2024-06-04 11:49:35.275 +0800 Error: pan_fbd_cloud_post_upload_file(pan_fbd_fwd.c:5149): pan_fbd_cloud_upload error response code 418
2024-06-04 11:49:35.275 +0800 Error: pan_fbd_cloud_post_upload_file(pan_fbd_fwd.c:5178): fail to upload script file daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk (size 254) since the file type is not supported in cloud
2024-06-04 11:49:35.275 +0800 Error: pan_fbd_cloud_post_upload_file(pan_fbd_fwd.c:5082): upload curl return No error and cloud response code: 418
2024-06-04 11:49:35.275 +0800 Error: pan_fbd_cloud_post_upload_file(pan_fbd_fwd.c:5149): pan_fbd_cloud_upload error response code 418
2024-06-04 11:49:35.275 +0800 Error: pan_fbd_cloud_post_upload_file(pan_fbd_fwd.c:5178): fail to upload script file daqiandy-release_v1.6.1_0331_18_49_India_GuanWang_pro.apk (size 1418) since the file type is not supported in cloud

[RomainSalmon]

Hello, I think you should open a TAC because it could be a lot of things... Have you Cloud analysis configured ? If yes, i think you could try to upgrade to 10.2.10 hx

PAN-251895 This issue is now resolved. See  PAN-OS 10.2.10 Addressed Issues .

When Inline Cloud Analysis features are enabled, the firewall experiences a slow packet buffer leak, resulting in poor performance and dropped traffic. Workaround:  Disable WildFire Inline Cloud Analysis and Advanced Threat Prevention Inline Cloud Analysis on the firewall.

[BPry]

@Martin_Chung,

Just as a note, PAN-OS 10.2.11 also fixes an issue with varrcvr caused by the firewall failing to forward files. I would recommend at this point to validate 10.2.11 and just upgrade directly to that.