youtube not working because recognized as google-video-base

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L3 Networker

youtube not working because recognized as google-video-base

Hi,

when we browse to youtube and try to watch a video there is an error displayed and the video does not start.

This only happens when using Internet Explorer.

When i take google chrome it works.

I looked to the traffic log and see that google-video-base is blocked by our "deny all-cleanup rule". Youtube base is allowed and matches when i use chrome to access youtube but with IE another app seems to be recognized.

Have you seen this happening and have another way to solve but to allow google-video-base?

Running OS 5.0.5 with latest dynamic software updates. 

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L6 Presenter

with both 402 and 403 application version that happens, replicated.better you open a case.

Regards.

Highlighted
L3 Networker

What do you mean with 402 and 403? The version of the app and threat updates? I have 403-2012 since yetserday and before there was 401-1999.

I did´nt had a 402-xxx version anywhere.

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L6 Presenter

I tried with 402-2007 and 403-2012

both same issue

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L5 Sessionator

Hi,

Seem to be an issue to due new certificate used in Youtube following Google integration.

As all these app are in HTTPS, App ID is based on certificates

Made lot of test and always been miss classified :-(

V.

Highlighted
L5 Sessionator

Hi,

Please open a case with TAC and attach the following to the case.

1. Techsupport

2. running config

3. Pcap of the traffic being identified incorrectly.

4. traffic logs

This will help TAC move this issue forward. Also explain the above in detail. Hope this helps.

Thank you

Numan

Highlighted
L3 Networker

Case created. google-video-base allowed as workaround.

Now waiting for further info.

cu all

Highlighted
L5 Sessionator

Hi,


I have followed up on the issue and it is being investigated by engineering team. Hope this helps.

Thank you

Numan

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L3 Networker

Hi,

i opened a case and wait for further details.

I know they are working on it.

But thanks for the info.

cu

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Not applicable

Hello,

We have v405 working now and are finding that the vast majority of youtube videos are showing up as youtube-base and not youtube-safe, I have only found one vide so far that would play.

Is this only me or are others noticing the same.

Ian

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