Zscaler and Global Protect Compatability

[AvinashKukkapalli]

Does anyone come across issues when we are running Zapp and Global Protect client together on MAC.

We have GlobalProtect with split tunnel mode and we are in phase of migrating to Zscaler solution. We deployed Zscaler with ZIA enabled to for set users and people started complaining about performance issues.

After couple of tshoots we decided to log out from GPVPN and give a try. Right after user log out from GPVPN everything looks good.

Zscaler suspect it could be a VPN conflict and traffic routing is effecting because of this.  

  Would like to hear if anyone of you come across this issue.

[JoergSchuetter]

Hello

Are you using Tunnel-2.0 w/ Zscaler?

Did you add all ZENs to the split tunnel?

[AvinashKukkapalli]

@JoeR Yes we are using tunnel 2.0 .

   In our existing Global protect split tunnel we accept only RFC1918 and very few specific Public iP traffic so all ZEN related traffic will leave locally from user machine

[JoergSchuetter]

Hello @AvinashKukkapalli 

We had the same issue. For one, it could depend on the software version of Zapp (ask your Zscaler TAM). In addition to this, it was also caused by interface priority (especcialy in combination with HyperV).

[LenaRodgers]

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@AvinashKukkapalli wrote:

Does anyone come across issues when we are running Zapp and Global Protect client together on MAC.

We have GlobalProtect with split tunnel mode and we are in phase of migrating to Zscaler solution. We deployed Zscaler with ZIA enabled to for set users and people started complaining about performance issues.

After couple of tshoots we decided to log out from GPVPN and give a try. Right after user log out from GPVPN everything looks good.

Zscaler suspect it could be a VPN conflict and traffic routing is effecting because of this.  

  Would like to hear if anyone of you come across this issue.

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having same issue