11-03-2024 06:01 AM
Hello everyone,
I am currently using the GlobalProtect client version 6.2.3-270 to connect to a VPN for a company I am working with as a supplier. However, when I attempt to connect, the login window appears blank. I can't see the input fields for username and password, which prevents me from logging in.
Has anyone experienced this issue before? If so, do you have any suggestions on how to resolve it? Any help would be greatly appreciated!
Thank you!
11-06-2024 12:21 PM
Hi @alexandre_geraes ,
Sometimes the app's cache or old files get corrupted or the app didn't quite install 100%. Try uninstalling GP, clear out browser cache, and then give it a fresh reinstall. Hope this helps!
11-07-2024 05:35 AM
Hi Jay!
I have already tried all these steps and the problem persists.
Anyway, thanks for responding.
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