Could not verify the server certificate of the gateway. If the issue persists, contact your administrator

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Could not verify the server certificate of the gateway. If the issue persists, contact your administrator

L0 Member

Hello,

 

I've a case where some users can not connect to our GP gateway. Connection through the portal seems fine but then the client won't connect to the gateway.

 

We manually reimported the self signed root certificate into the cert store of the client. Also, this issue only happens to users using a specific ISP. All other users using another ISP can connect without issues. Also the users who are affected can connect when they use a hotspot.

 

Any ideas?

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