Global Connect icon in the Task Manager Tray not showing as Active

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Global Connect icon in the Task Manager Tray not showing as Active

L0 Member

When Global Protect is running it should show a short bar underneath the Icon, but it doesn't. When I click the Icon to show the small Global Protect window it does get the longer "window that has current focus" bar, which is correct, but as soon as that little window is hidden the bar goes away completely, but since it is running it should show the short bar.

BMO Bank
1 REPLY 1

Community Team Member

Hi @jefferyshall ,

 

Sounds like you might be running into a cosmetic issue for globalprotect. 

Can you confirm this is a GUI issue but does not impact GP's core functionality ?

Can you confirm you are running the latest recommended GP version ?

 

If the issue persists you might want to reach out to support for analysis.

 

Kind regards,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.
  • 87 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!