Global Protect agent background is invisible on some external displays

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Global Protect agent background is invisible on some external displays

L2 Linker

We've recently gotten reports of two different Macbook Pros running Sonoma with external displays where the GP agent background is invisible / transparent.  The app seems to be working fine, but on certain external displays, it's difficult to use because it's transparent.  Also the menubar globe icon itself is invisible on one system.  Screenshot attached.

 

For one user, on a macbook with 2 external displays, it's fine on the built-in and one external, invisible on the other display.

 

For another user, it's invisible on one display (at home), normal on a different display (at work).

 

Common bond so far is Sonoma.

 

Anybody seen anything like this?

 

image (5).png

1 REPLY 1

Community Team Member

Hi @rlarose ,

 

I am currently running Sonoma 14.4.1 and have two 4k external displays with no issues.

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.
  • 717 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!