Global Protect and AXON fleet 3 Dashboard

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Global Protect and AXON fleet 3 Dashboard

L0 Member

Good afternoon,

 

 

I am having trouble with connecting to this fleet 3 dashboard, with GP. It appears to be a a DNS issue, because it will find the local network when GP is disabled. The virtual adapter takes over, and uses our  DNS server, so it is not on a local network at that point. I have tried changing the DNS addresses, in the adpater and in GP, and it did not fix the issue. Thanks for any help.

 

Luke

 

2 REPLIES 2

Community Team Member

Hi @LukePowell ,

 

Sounds like your GP is configured to not allow split tunneling and send all traffic inside the tunnel.

Ask your admin to check the GP gateway configuration at Network > GlobalProtect > Gateways > Agent > Client Settings > Split Tunnel

 

kiwi_0-1714118687033.png

 

Hope this helps,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

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L1 Bithead

wanted to share that when the axon body cameras are plugged back into the laptops to upload the data, they create a new network adapter. we tried split tunneling but lack of documentation from axon and their support didn't help. 

 

ended up doing a process based split tunnel for just for a specific user-id group that was using them with the 3 processes

 

axon fleet.exe, axon-agent.exe, axon evidence upload xt v2.exe 

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