Global Protect and MacOS Catalina issue

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WAHAHA
L0 Member

Global Protect and MacOS Catalina issue

Hello, after I upgrade to MacOS Catalina 10.15.5 version, I'm no longer able to use GP. Any thoughts? 

Screen Shot 2020-06-30 at 6.36.16 PM.png


Accepted Solutions
JoshuaClark
L0 Member

Yep, need to update to a newer version, the error message pretty much says it.

View solution in original post


All Replies
knarra1
L3 Networker

Hello,

 

What is the GP version installed on the client?. For macOS Catalina,  GP version 5.0.4 and later are supported 

 

Following link has the compatability matrix list for your reference

https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalp...

 

Regards,

Kalyan

JoshuaClark
L0 Member

Yep, need to update to a newer version, the error message pretty much says it.

View solution in original post

Chris_Johnston
L2 Linker

As Josh said, upgrade to latest version.  There were changes to the extension used (Kernal versus System) in Catalina, and you'll want 5.1.3. (I believe) minimum, however, there are significnat fixes in 5.1.5 as well.

jdelio
Community Team Member

Just to let everyone know that I have written a blog about this very subject here:

DOTW: GlobalProtect and Upgrade to MacOS Catalina Issue

 

Please check it out if interested and give me a like if it helps you out.

LIVEcommunity team member
Stay Secure,
Joe
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