Global Protect and MacOS Catalina issue

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L0 Member

Global Protect and MacOS Catalina issue

Hello, after I upgrade to MacOS Catalina 10.15.5 version, I'm no longer able to use GP. Any thoughts? 

Screen Shot 2020-06-30 at 6.36.16 PM.png

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L3 Networker

Hello,

 

What is the GP version installed on the client?. For macOS Catalina,  GP version 5.0.4 and later are supported 

 

Following link has the compatability matrix list for your reference

https://docs.paloaltonetworks.com/compatibility-matrix/globalprotect/where-can-i-install-the-globalp...

 

Regards,

Kalyan

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L0 Member

Yep, need to update to a newer version, the error message pretty much says it.

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L1 Bithead

As Josh said, upgrade to latest version.  There were changes to the extension used (Kernal versus System) in Catalina, and you'll want 5.1.3. (I believe) minimum, however, there are significnat fixes in 5.1.5 as well.

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