Global Protect and MacOS Catalina issue

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Global Protect and MacOS Catalina issue

L0 Member

Hello, after I upgrade to MacOS Catalina 10.15.5 version, I'm no longer able to use GP. Any thoughts? 

Screen Shot 2020-06-30 at 6.36.16 PM.png

1 accepted solution

Accepted Solutions

Yep, need to update to a newer version, the error message pretty much says it.

View solution in original post


L3 Networker



What is the GP version installed on the client?. For macOS Catalina,  GP version 5.0.4 and later are supported 


Following link has the compatability matrix list for your reference




Yep, need to update to a newer version, the error message pretty much says it.

L2 Linker

As Josh said, upgrade to latest version.  There were changes to the extension used (Kernal versus System) in Catalina, and you'll want 5.1.3. (I believe) minimum, however, there are significnat fixes in 5.1.5 as well.

Just to let everyone know that I have written a blog about this very subject here:

DOTW: GlobalProtect and Upgrade to MacOS Catalina Issue


Please check it out if interested and give me a like if it helps you out.

LIVEcommunity team member
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