Hey PA LIVECommunity!
I have a weird issue...
Global Protect Fails to Connect after Disconnecting, stating it cannot reach the gateway. However, restarting the computer with the GP Client, and reconnecting it will succeed.
We've seen this on a handful of our Windows devices, and it seems to be slowly growing as first we only had four devices with this issue, now we're estimating around 20 devices are having this issue.
GP Client Version: 5.0.8-4
Windows Versions v1809, v1909
Even I have the same problem, Only restarting will connect to Global protect and I also have the same version. In my case I get the following errors when I try to reconnect, My network is good, I even changed networks to test this.
Glad to hear I'm not the only one. I get that same exact error. I'm working with PA Support on this, and they're a bit confused by the issue as well.
What version of Windows are you running, and what Global Protect client version are you running?
Thank you, Ckarthik.
I added this Community post to my ticket with PA. Hopefully when we figure it out they'll post here with the solution.
Let me know if you are able to find a fix for this issue, I appreciate your response.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!