Global protect with IPsec

[snimshad]

Hello,

one of my customer is using global protect with IPsec.
when he turn off the internet in his pc,GP disconnects from the machine as expected.
but in gateway-remote users , the user is still showing as connected and able to observe the same through gateway connected users in cli.
There are no logout events generated in systems logs as well.
the tunnel is still active in tund.logs.
after the inactivity log out of 2 hrs, the tunnel disconnects and the user is not shown under gateway current users/remote users.
I was able to replicate this in my lab with 5.0.4 and 5.1.1.
It works fine with SSL GP, where the logout events are created in system logs when user turns off the internet.
is this expected behavior in GP with ipsec?

[vathreya]

Hi snimshad,

Were you able to consistently replicate the logout event registering only for SSL and not for IPSEC?

Regards,

Varun

[snimshad]

Hi Varun,

Yes, I was consistently able to replicate logout events for SSL but not for IPsec.

Regards,

Sanjith

[vathreya · Accepted solution]

Logout is always best effort.

Client tries to send the log out event but it may not reach the server due to network changes etc. Client will tear down the tunnel but the gateway may not know. It is then torn down on the timeout specified on the firewall.