Global Protect Portal Failures

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Global Protect Portal Failures

L1 Bithead

Our organization has started noticing that every 24 hours (give or take an hour) new connections to our Global Protect VPN service is rejecting new connections to the appliance. We also notice that the portal landing page stops responding and issues a generic SSL Error and the page cannot be displayed. The issue is only resolved by rebooting the firewall.


We are running an Azure VM-300 and have roughly 1000 users connecting throughout the day. 


No major changes have recently occured to the configuration.


Version 9.0.5.xfr

GP Version 5.0.5


Any thoughts?


L0 Member

 Did TAC ever find a solution to this? 

L1 Bithead

Hey Inclusa-Admin.  I think we are facing a similar problem that is intermittent.  Were you able to find a solution?



Please look at this link below for recommended version of GP client.


I have see many times with GP upgrading the software to recommended version fixes the issues.



Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!